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feat(helpdesk): add ticket notification types

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Add ticket:created/assigned/reply/status labels and muteable notification types.

Ultraworked with [Sisyphus](https://github.com/code-yeongyu/oh-my-openagent)

Co-authored-by: Sisyphus <clio-agent@sisyphuslabs.ai>
This commit is contained in:
Jason Fraley 2026-08-16 18:12:22 -04:00
parent 6419c9676f
commit 94cd7c5626
2 changed files with 12 additions and 0 deletions
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8
src/lib/notifications/index.ts
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@ -74,6 +74,14 @@ export function notificationLabel(type?: string | null): string {
return "Bank transfer"; return "Bank transfer";
case "shipment:completed": case "shipment:completed":
return "Shipment completed"; return "Shipment completed";
case "ticket:created":
return "New ticket";
case "ticket:assigned":
return "Ticket assigned";
case "ticket:reply":
return "New reply";
case "ticket:status":
return "Ticket updated";
default: default:
return type ?? "Notification"; return type ?? "Notification";
} }

4
src/lib/notifications/notificationTypes.ts
View file

@ -12,6 +12,10 @@ export const MUTEABLE_NOTIFICATION_TYPES = [
{ label: "Bank withdrawal", value: "finance:withdraw" }, { label: "Bank withdrawal", value: "finance:withdraw" },
{ label: "Bank transfer", value: "finance:transfer" }, { label: "Bank transfer", value: "finance:transfer" },
{ label: "Shipment completed", value: "shipment:completed" }, { label: "Shipment completed", value: "shipment:completed" },
{ label: "New tickets", value: "ticket:created" },
{ label: "Ticket assigned", value: "ticket:assigned" },
{ label: "Ticket replies", value: "ticket:reply" },
{ label: "Ticket status changes", value: "ticket:status" },
] as const; ] as const;
export type MuteableNotificationType = (typeof MUTEABLE_NOTIFICATION_TYPES)[number]["value"]; export type MuteableNotificationType = (typeof MUTEABLE_NOTIFICATION_TYPES)[number]["value"];
export const MUTEABLE_NOTIFICATION_VALUES = MUTEABLE_NOTIFICATION_TYPES.map((t) => t.value); export const MUTEABLE_NOTIFICATION_VALUES = MUTEABLE_NOTIFICATION_TYPES.map((t) => t.value);