diff --git a/src/lib/notifications/index.ts b/src/lib/notifications/index.ts
index 0384923..1c7c737 100644
--- a/src/lib/notifications/index.ts
+++ b/src/lib/notifications/index.ts
@@ -74,6 +74,14 @@ export function notificationLabel(type?: string | null): string {
       return "Bank transfer";
     case "shipment:completed":
       return "Shipment completed";
+    case "ticket:created":
+      return "New ticket";
+    case "ticket:assigned":
+      return "Ticket assigned";
+    case "ticket:reply":
+      return "New reply";
+    case "ticket:status":
+      return "Ticket updated";
     default:
       return type ?? "Notification";
   }
diff --git a/src/lib/notifications/notificationTypes.ts b/src/lib/notifications/notificationTypes.ts
index def279e..a60cb2a 100644
--- a/src/lib/notifications/notificationTypes.ts
+++ b/src/lib/notifications/notificationTypes.ts
@@ -12,6 +12,10 @@ export const MUTEABLE_NOTIFICATION_TYPES = [
   { label: "Bank withdrawal", value: "finance:withdraw" },
   { label: "Bank transfer", value: "finance:transfer" },
   { label: "Shipment completed", value: "shipment:completed" },
+  { label: "New tickets", value: "ticket:created" },
+  { label: "Ticket assigned", value: "ticket:assigned" },
+  { label: "Ticket replies", value: "ticket:reply" },
+  { label: "Ticket status changes", value: "ticket:status" },
 ] as const;
 export type MuteableNotificationType = (typeof MUTEABLE_NOTIFICATION_TYPES)[number]["value"];
 export const MUTEABLE_NOTIFICATION_VALUES = MUTEABLE_NOTIFICATION_TYPES.map((t) => t.value);