jason/DigitalConsumer.FixMyGlass
1
0
Fork 0
Code Issues Pull requests Projects Releases Packages Wiki Activity Actions

Salesforcewebchat Changes

Browse source
This commit is contained in:
scottkiener-at-safelite 2025-11-14 11:08:00 -05:00
parent 5445512816
commit defd461145
4 changed files with 7 additions and 27 deletions
Show stats Download patch file Download diff file Expand all files Collapse all files

3
src/digital-components/salesforce-webchat/salesforce-helper-dev.js
View file

@ -7,7 +7,7 @@ function setupCustomSettings(
onWebchatCloseCallback onWebchatCloseCallback
) { ) {
modifyEmbeddedSvcCallback(); modifyEmbeddedSvcCallback();
window.addEventListener("onEmbeddedMessagingReady", finishedLoadingCallback); window.addEventListener("onEmbeddedMessagingButtonCreated", finishedLoadingCallback);
window.addEventListener("onEmbeddedMessagingWindowMaximized", onWebchatOpenCallback); window.addEventListener("onEmbeddedMessagingWindowMaximized", onWebchatOpenCallback);
window.addEventListener("onEmbeddedMessagingWindowClosed", onWebchatCloseCallback); window.addEventListener("onEmbeddedMessagingWindowClosed", onWebchatCloseCallback);
} }
@ -43,7 +43,6 @@ export function initializeSalesforceWebchatForDev(
); );
try { try {
console.log("initializing embeddedservice_bootstrap");
embeddedservice_bootstrap.settings.language = "en_US"; // For example, enter 'en' or 'en-US' embeddedservice_bootstrap.settings.language = "en_US"; // For example, enter 'en' or 'en-US'
embeddedservice_bootstrap.init( embeddedservice_bootstrap.init(

27
src/digital-components/salesforce-webchat/salesforce-webchat.vue
View file

@ -16,7 +16,7 @@ export default {
mixins: [analyticsMixin], mixins: [analyticsMixin],
data() { data() {
return { return {
isAgentAvailable: false, isWebchatLoaded: false,
isWebchatOpen: false, isWebchatOpen: false,
}; };
}, },
@ -37,25 +37,9 @@ export default {
"https://safelite2--dev.sandbox.my.site.com/ESWSalesCentralTFN1755660094477/assets/js/bootstrap.min.js"; "https://safelite2--dev.sandbox.my.site.com/ESWSalesCentralTFN1755660094477/assets/js/bootstrap.min.js";
script.onload = this.initializeSalesforceWebchat; script.onload = this.initializeSalesforceWebchat;
document.body.appendChild(script); document.body.appendChild(script);
// Notify funnel-header about Salesforce chat open/close state
this._salesforceChatOpenObserver = new MutationObserver(() => {
const isOpen = !!document.querySelector(".embeddedServiceSidebar");
window.dispatchEvent(
new CustomEvent("salesforce-chat-visibility", { detail: { open: isOpen } })
);
});
this._salesforceChatOpenObserver.observe(document.body, {
childList: true,
subtree: true,
});
}, },
beforeUnmount() { beforeUnmount() {
// Clean up event listeners and observers // Clean up event listeners and observers
window.removeEventListener(
"salesforce-chat-visibility",
this._handleSalesforceChatVisibility
);
window.removeEventListener("sierra-chat-transfer", this._handleSierraToSalesforceTransfer); window.removeEventListener("sierra-chat-transfer", this._handleSierraToSalesforceTransfer);
if (this._salesforceChatOpenObserver) { if (this._salesforceChatOpenObserver) {
this._salesforceChatOpenObserver.disconnect(); this._salesforceChatOpenObserver.disconnect();
@ -93,16 +77,13 @@ export default {
} }
}, },
modifyEmbeddedSvcCallback() { modifyEmbeddedSvcCallback() {
window.embeddedservice_bootstrap.settings.avatarImgURL = require("@/assets/img/salesforce-webchat/avatar_webchat.png"); window.embeddedservice_bootstrap.settings.hideChatButtonOnLoad = true;
window.embeddedservice_bootstrap.settings.prechatBackgroundImgURL = require("@/assets/img/salesforce-webchat/safelite_logo_webchat.png");
window.embeddedservice_bootstrap.settings.smallCompanyLogoImgURL = require("@/assets/img/salesforce-webchat/minimized_chat_bubble_webchat.png");
window.embeddedservice_bootstrap.settings.displayHelpButton = false;
window.addEventListener("onEmbeddedMessagingConversationStarted", () => { window.addEventListener("onEmbeddedMessagingConversationStarted", () => {
this.pushEventForChatsToGA("support_chat", "chat_opened", "Live Agent", true); this.pushEventForChatsToGA("support_chat", "chat_opened", "Live Agent", true);
}); });
}, },
finishedLoadingCallback(data) { finishedLoadingCallback(data) {
this.isAgentAvailable = data.isAgentAvailable; this.isWebchatLoaded = true;
this.updateShouldShowWebchatButton(); this.updateShouldShowWebchatButton();
}, },
onWebchatOpenCallback() { onWebchatOpenCallback() {
@ -118,7 +99,7 @@ export default {
updateShouldShowWebchatButton() { updateShouldShowWebchatButton() {
this.webchatGlobalNonpersistedState.showWebchatButton = this.webchatGlobalNonpersistedState.showWebchatButton =
!this.hideSalesforceWebchatLaunchButton && !this.hideSalesforceWebchatLaunchButton &&
this.isAgentAvailable && this.isWebchatLoaded &&
!this.isWebchatOpen; !this.isWebchatOpen;
}, },
}, },

2
src/digital-components/sierra-webchat/sierra-webchat.vue
View file

@ -172,7 +172,7 @@ export default {
return; return;
} }
} }
window.embeddedservice_bootstrap.bootstrapEmbeddedService(); window.embeddedservice_bootstrap.utilAPI.launchChat();
} }
}; };
window.addEventListener("sierra-chat-transfer", this._handleSierraTransfer); window.addEventListener("sierra-chat-transfer", this._handleSierraTransfer);

2
src/helpers/webchat-helper.js
View file

@ -11,7 +11,7 @@ export const webchatHelper = () => {
if (webchatGlobalNonpersistedState.shouldLaunchSierra) { if (webchatGlobalNonpersistedState.shouldLaunchSierra) {
window.dispatchEvent(new CustomEvent("launch-sierra-webchat")); // launches the sierra chat window.dispatchEvent(new CustomEvent("launch-sierra-webchat")); // launches the sierra chat
} else { } else {
window.embeddedservice_bootstrap.bootstrapEmbeddedService(); // launches the salesForce prechat form window.embeddedservice_bootstrap.utilAPI.launchChat(); // launches the salesForce prechat form
} }
} }