From defd461145e5e9ed706031ba552ae3578171f576 Mon Sep 17 00:00:00 2001
From: scottkiener-at-safelite <scott.kiener@safelite.com>
Date: Fri, 14 Nov 2025 11:08:00 -0500
Subject: [PATCH] Salesforcewebchat Changes

---
 .../salesforce-helper-dev.js                  |  3 +--
 .../salesforce-webchat/salesforce-webchat.vue | 27 +++----------------
 .../sierra-webchat/sierra-webchat.vue         |  2 +-
 src/helpers/webchat-helper.js                 |  2 +-
 4 files changed, 7 insertions(+), 27 deletions(-)

diff --git a/src/digital-components/salesforce-webchat/salesforce-helper-dev.js b/src/digital-components/salesforce-webchat/salesforce-helper-dev.js
index a171fb974..bc1b75dd3 100644
--- a/src/digital-components/salesforce-webchat/salesforce-helper-dev.js
+++ b/src/digital-components/salesforce-webchat/salesforce-helper-dev.js
@@ -7,7 +7,7 @@ function setupCustomSettings(
     onWebchatCloseCallback
 ) {
     modifyEmbeddedSvcCallback();
-    window.addEventListener("onEmbeddedMessagingReady", finishedLoadingCallback);
+    window.addEventListener("onEmbeddedMessagingButtonCreated", finishedLoadingCallback);
     window.addEventListener("onEmbeddedMessagingWindowMaximized", onWebchatOpenCallback);
     window.addEventListener("onEmbeddedMessagingWindowClosed", onWebchatCloseCallback);
 }
@@ -43,7 +43,6 @@ export function initializeSalesforceWebchatForDev(
     );
 
     try {
-        console.log("initializing embeddedservice_bootstrap");
         embeddedservice_bootstrap.settings.language = "en_US"; // For example, enter 'en' or 'en-US'
 
         embeddedservice_bootstrap.init(
diff --git a/src/digital-components/salesforce-webchat/salesforce-webchat.vue b/src/digital-components/salesforce-webchat/salesforce-webchat.vue
index 31719024e..1dca6de8c 100644
--- a/src/digital-components/salesforce-webchat/salesforce-webchat.vue
+++ b/src/digital-components/salesforce-webchat/salesforce-webchat.vue
@@ -16,7 +16,7 @@ export default {
     mixins: [analyticsMixin],
     data() {
         return {
-            isAgentAvailable: false,
+            isWebchatLoaded: false,
             isWebchatOpen: false,
         };
     },
@@ -37,25 +37,9 @@ export default {
             "https://safelite2--dev.sandbox.my.site.com/ESWSalesCentralTFN1755660094477/assets/js/bootstrap.min.js";
         script.onload = this.initializeSalesforceWebchat;
         document.body.appendChild(script);
-
-        // Notify funnel-header about Salesforce chat open/close state
-        this._salesforceChatOpenObserver = new MutationObserver(() => {
-            const isOpen = !!document.querySelector(".embeddedServiceSidebar");
-            window.dispatchEvent(
-                new CustomEvent("salesforce-chat-visibility", { detail: { open: isOpen } })
-            );
-        });
-        this._salesforceChatOpenObserver.observe(document.body, {
-            childList: true,
-            subtree: true,
-        });
     },
     beforeUnmount() {
         // Clean up event listeners and observers
-        window.removeEventListener(
-            "salesforce-chat-visibility",
-            this._handleSalesforceChatVisibility
-        );
         window.removeEventListener("sierra-chat-transfer", this._handleSierraToSalesforceTransfer);
         if (this._salesforceChatOpenObserver) {
             this._salesforceChatOpenObserver.disconnect();
@@ -93,16 +77,13 @@ export default {
             }
         },
         modifyEmbeddedSvcCallback() {
-            window.embeddedservice_bootstrap.settings.avatarImgURL = require("@/assets/img/salesforce-webchat/avatar_webchat.png");
-            window.embeddedservice_bootstrap.settings.prechatBackgroundImgURL = require("@/assets/img/salesforce-webchat/safelite_logo_webchat.png");
-            window.embeddedservice_bootstrap.settings.smallCompanyLogoImgURL = require("@/assets/img/salesforce-webchat/minimized_chat_bubble_webchat.png");
-            window.embeddedservice_bootstrap.settings.displayHelpButton = false;
+            window.embeddedservice_bootstrap.settings.hideChatButtonOnLoad = true;
             window.addEventListener("onEmbeddedMessagingConversationStarted", () => {
                 this.pushEventForChatsToGA("support_chat", "chat_opened", "Live Agent", true);
             });
         },
         finishedLoadingCallback(data) {
-            this.isAgentAvailable = data.isAgentAvailable;
+            this.isWebchatLoaded = true;
             this.updateShouldShowWebchatButton();
         },
         onWebchatOpenCallback() {
@@ -118,7 +99,7 @@ export default {
         updateShouldShowWebchatButton() {
             this.webchatGlobalNonpersistedState.showWebchatButton =
                 !this.hideSalesforceWebchatLaunchButton &&
-                this.isAgentAvailable &&
+                this.isWebchatLoaded &&
                 !this.isWebchatOpen;
         },
     },
diff --git a/src/digital-components/sierra-webchat/sierra-webchat.vue b/src/digital-components/sierra-webchat/sierra-webchat.vue
index 6248ffa2d..4d43187e2 100644
--- a/src/digital-components/sierra-webchat/sierra-webchat.vue
+++ b/src/digital-components/sierra-webchat/sierra-webchat.vue
@@ -172,7 +172,7 @@ export default {
                         return;
                     }
                 }
-                window.embeddedservice_bootstrap.bootstrapEmbeddedService();
+                window.embeddedservice_bootstrap.utilAPI.launchChat();
             }
         };
         window.addEventListener("sierra-chat-transfer", this._handleSierraTransfer);
diff --git a/src/helpers/webchat-helper.js b/src/helpers/webchat-helper.js
index 90fc4a29a..e5254d08d 100644
--- a/src/helpers/webchat-helper.js
+++ b/src/helpers/webchat-helper.js
@@ -11,7 +11,7 @@ export const webchatHelper = () => {
         if (webchatGlobalNonpersistedState.shouldLaunchSierra) {
             window.dispatchEvent(new CustomEvent("launch-sierra-webchat")); // launches the sierra chat
         } else {
-            window.embeddedservice_bootstrap.bootstrapEmbeddedService(); // launches the salesForce prechat form
+            window.embeddedservice_bootstrap.utilAPI.launchChat(); // launches the salesForce prechat form
         }
     }