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Salesforcewebchat Changes

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This commit is contained in:
scottkiener-at-safelite 2025-11-14 11:08:00 -05:00
parent 5445512816
commit defd461145
4 changed files with 7 additions and 27 deletions
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3
src/digital-components/salesforce-webchat/salesforce-helper-dev.js
View file

@ -7,7 +7,7 @@ function setupCustomSettings(
onWebchatCloseCallback
) {
modifyEmbeddedSvcCallback();
window.addEventListener("onEmbeddedMessagingReady", finishedLoadingCallback);
window.addEventListener("onEmbeddedMessagingButtonCreated", finishedLoadingCallback);
window.addEventListener("onEmbeddedMessagingWindowMaximized", onWebchatOpenCallback);
window.addEventListener("onEmbeddedMessagingWindowClosed", onWebchatCloseCallback);
}
@ -43,7 +43,6 @@ export function initializeSalesforceWebchatForDev(
);
try {
console.log("initializing embeddedservice_bootstrap");
embeddedservice_bootstrap.settings.language = "en_US"; // For example, enter 'en' or 'en-US'
embeddedservice_bootstrap.init(

27
src/digital-components/salesforce-webchat/salesforce-webchat.vue
View file

@ -16,7 +16,7 @@ export default {
mixins: [analyticsMixin],
data() {
return {
isAgentAvailable: false,
isWebchatLoaded: false,
isWebchatOpen: false,
};
},
@ -37,25 +37,9 @@ export default {
"https://safelite2--dev.sandbox.my.site.com/ESWSalesCentralTFN1755660094477/assets/js/bootstrap.min.js";
script.onload = this.initializeSalesforceWebchat;
document.body.appendChild(script);
// Notify funnel-header about Salesforce chat open/close state
this._salesforceChatOpenObserver = new MutationObserver(() => {
const isOpen = !!document.querySelector(".embeddedServiceSidebar");
window.dispatchEvent(
new CustomEvent("salesforce-chat-visibility", { detail: { open: isOpen } })
);
});
this._salesforceChatOpenObserver.observe(document.body, {
childList: true,
subtree: true,
});
},
beforeUnmount() {
// Clean up event listeners and observers
window.removeEventListener(
"salesforce-chat-visibility",
this._handleSalesforceChatVisibility
);
window.removeEventListener("sierra-chat-transfer", this._handleSierraToSalesforceTransfer);
if (this._salesforceChatOpenObserver) {
this._salesforceChatOpenObserver.disconnect();
@ -93,16 +77,13 @@ export default {
}
},
modifyEmbeddedSvcCallback() {
window.embeddedservice_bootstrap.settings.avatarImgURL = require("@/assets/img/salesforce-webchat/avatar_webchat.png");
window.embeddedservice_bootstrap.settings.prechatBackgroundImgURL = require("@/assets/img/salesforce-webchat/safelite_logo_webchat.png");
window.embeddedservice_bootstrap.settings.smallCompanyLogoImgURL = require("@/assets/img/salesforce-webchat/minimized_chat_bubble_webchat.png");
window.embeddedservice_bootstrap.settings.displayHelpButton = false;
window.embeddedservice_bootstrap.settings.hideChatButtonOnLoad = true;
window.addEventListener("onEmbeddedMessagingConversationStarted", () => {
this.pushEventForChatsToGA("support_chat", "chat_opened", "Live Agent", true);
});
},
finishedLoadingCallback(data) {
this.isAgentAvailable = data.isAgentAvailable;
this.isWebchatLoaded = true;
this.updateShouldShowWebchatButton();
},
onWebchatOpenCallback() {
@ -118,7 +99,7 @@ export default {
updateShouldShowWebchatButton() {
this.webchatGlobalNonpersistedState.showWebchatButton =
!this.hideSalesforceWebchatLaunchButton &&
this.isAgentAvailable &&
this.isWebchatLoaded &&
!this.isWebchatOpen;
},
},

2
src/digital-components/sierra-webchat/sierra-webchat.vue
View file

@ -172,7 +172,7 @@ export default {
return;
}
}
window.embeddedservice_bootstrap.bootstrapEmbeddedService();
window.embeddedservice_bootstrap.utilAPI.launchChat();
}
};
window.addEventListener("sierra-chat-transfer", this._handleSierraTransfer);

2
src/helpers/webchat-helper.js
View file

@ -11,7 +11,7 @@ export const webchatHelper = () => {
if (webchatGlobalNonpersistedState.shouldLaunchSierra) {
window.dispatchEvent(new CustomEvent("launch-sierra-webchat")); // launches the sierra chat
} else {
window.embeddedservice_bootstrap.bootstrapEmbeddedService(); // launches the salesForce prechat form
window.embeddedservice_bootstrap.utilAPI.launchChat(); // launches the salesForce prechat form
}
}