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CASH-697 - Passing AI-Generated Summary to SSR when Transferring from Scarlett to Salesforce Chat

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This commit is contained in:
Minojhini Valaiyapathi 2025-06-03 10:05:25 -04:00
parent 7518a3896e
commit 8f83f4184d
1 changed files with 9 additions and 1 deletions
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10
src/digital-components/sierra-webchat/sierra-webchat.vue
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@ -94,8 +94,16 @@ export default {
FirstName: transfer.data.first_name,
LastName: transfer.data.last_name,
Email: transfer.data.email,
Subject: transfer.data.chat_summary, // for now passing in chat_summery in Subject. But this will be changed in future.
Subject: transfer.data.chat_summary,
};
window.embedded_svc.settings.extraPrechatFormDetails = [
{
label: "Scarlett AI Summary",
value: transfer.data.chat_summary,
transcriptFields: ["Scarlett_AI_Summary__c"],
displayToAgent: true,
},
];
if (
window.embedded_svc.liveAgentAPI &&
typeof window.embedded_svc.liveAgentAPI.startChat === "function"