From 8f83f4184d4671a1797472ad1c8a91324fe561b0 Mon Sep 17 00:00:00 2001 From: Minojhini Valaiyapathi Date: Tue, 3 Jun 2025 10:05:25 -0400 Subject: [PATCH] CASH-697 - Passing AI-Generated Summary to SSR when Transferring from Scarlett to Salesforce Chat --- .../sierra-webchat/sierra-webchat.vue | 10 +++++++++- 1 file changed, 9 insertions(+), 1 deletion(-) diff --git a/src/digital-components/sierra-webchat/sierra-webchat.vue b/src/digital-components/sierra-webchat/sierra-webchat.vue index 2a114616a..8210e9075 100644 --- a/src/digital-components/sierra-webchat/sierra-webchat.vue +++ b/src/digital-components/sierra-webchat/sierra-webchat.vue @@ -94,8 +94,16 @@ export default { FirstName: transfer.data.first_name, LastName: transfer.data.last_name, Email: transfer.data.email, - Subject: transfer.data.chat_summary, // for now passing in chat_summery in Subject. But this will be changed in future. + Subject: transfer.data.chat_summary, }; + window.embedded_svc.settings.extraPrechatFormDetails = [ + { + label: "Scarlett AI Summary", + value: transfer.data.chat_summary, + transcriptFields: ["Scarlett_AI_Summary__c"], + displayToAgent: true, + }, + ]; if ( window.embedded_svc.liveAgentAPI && typeof window.embedded_svc.liveAgentAPI.startChat === "function"