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Merge pull request #2573 from Safelite/feature/CASH-697

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CASH-697 - Passing AI-Generated Summary to SSR when Transferring from…
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mvalaiyapathi 2025-06-03 10:18:58 -04:00 committed by GitHub
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1 changed files with 9 additions and 1 deletions
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10
src/digital-components/sierra-webchat/sierra-webchat.vue
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@ -94,8 +94,16 @@ export default {
FirstName: transfer.data.first_name, FirstName: transfer.data.first_name,
LastName: transfer.data.last_name, LastName: transfer.data.last_name,
Email: transfer.data.email, Email: transfer.data.email,
Subject: transfer.data.chat_summary, // for now passing in chat_summery in Subject. But this will be changed in future. Subject: transfer.data.chat_summary,
}; };
window.embedded_svc.settings.extraPrechatFormDetails = [
{
label: "Scarlett AI Summary",
value: transfer.data.chat_summary,
transcriptFields: ["Scarlett_AI_Summary__c"],
displayToAgent: true,
},
];
if ( if (
window.embedded_svc.liveAgentAPI && window.embedded_svc.liveAgentAPI &&
typeof window.embedded_svc.liveAgentAPI.startChat === "function" typeof window.embedded_svc.liveAgentAPI.startChat === "function"