diff --git a/src/constants/bailoutCode.js b/src/constants/bailoutCode.js
index 8f8b0680..6e562261 100644
--- a/src/constants/bailoutCode.js
+++ b/src/constants/bailoutCode.js
@@ -8,7 +8,8 @@ const bailoutCode = Object.freeze({
     PricingResponseError: 6,
     TPANotEnabled: 7,
     RequestCallback: 8,
-    HeavyTruckVehicle: 9
+    HeavyTruckVehicle: 9,
+    NoPartsAvailable: 10
 });
 
 export default bailoutCode;
diff --git a/src/constants/bailoutMessage.js b/src/constants/bailoutMessage.js
index 8d046927..d18d4a3a 100644
--- a/src/constants/bailoutMessage.js
+++ b/src/constants/bailoutMessage.js
@@ -52,6 +52,10 @@ const bailoutMessage = Object.freeze({
     HeavyTruckVehicle: (carId) => ({
         code: bailoutCode.HeavyTruckVehicle,
         message: `User selected a heavy truck vehicle. Car ID: ${carId} `
+    }),
+    NoPartsAvailable: (error) => ({
+        code: bailoutCode.NoPartsAvailable,
+        message: `An error occurred in getPartsOrQuestions. Error: ${getItemData(error)}`
     })
 });
 
diff --git a/src/layouts/vehicle-damage/vehicle-damage.spec.js b/src/layouts/vehicle-damage/vehicle-damage.spec.js
index f2f911f7..2f964407 100644
--- a/src/layouts/vehicle-damage/vehicle-damage.spec.js
+++ b/src/layouts/vehicle-damage/vehicle-damage.spec.js
@@ -51,6 +51,7 @@ const mountOptions = {
         }
     }
 };
+
 beforeEach(() => {
     jest.clearAllMocks();
 });
@@ -92,4 +93,38 @@ describe('vehicle-damage.vue', () => {
         expect(mockRouter.navigate)
             .toHaveBeenCalledWith(navigationScenarios.CLICKED_FORWARD_WITH_REPAIR, mockRoute);
     });
+    test('Error in getPartsOrQuestions call => bailout true and navigate forward with CLICKED_FORWARD_WITH_BAILOUT scenario', async () => {
+        mountOptions.global.plugins = [createTestingPinia({
+            initialState: {
+                main: {
+                    order: {
+                        damage: {
+                            isRepair: false
+                        },
+                        vehicle: {
+                            vin: 'MOCK VIN'
+                        }
+                    }
+                }
+            }
+        })];
+        mountOptions.data = () => ({
+            hasBailedOut: true
+        });
+
+        const wrapper = mount(VehicleDamageComponent, mountOptions);
+        const siteFooterWrapper = wrapper.getComponent({ ref: 'siteFooter' });
+        const partsQuestionsErrorResponse = {
+            error: 'Error getting parts'
+        };
+        useMainStore().getPartsOrQuestions = jest.fn().mockImplementation(() => (
+            partsQuestionsErrorResponse
+        ));
+        siteFooterWrapper.vm.$emit('forwardClicked');
+
+        await flushPromises();
+        expect(mockRouter.navigate).toHaveBeenCalledTimes(1);
+        expect(mockRouter.navigate)
+            .toHaveBeenCalledWith(navigationScenarios.CLICKED_FORWARD_WITH_BAILOUT, mockRoute);
+    });
 });
diff --git a/src/layouts/vehicle-damage/vehicle-damage.vue b/src/layouts/vehicle-damage/vehicle-damage.vue
index e2e541ae..75094683 100644
--- a/src/layouts/vehicle-damage/vehicle-damage.vue
+++ b/src/layouts/vehicle-damage/vehicle-damage.vue
@@ -121,6 +121,7 @@ import errorMessages from '@/constants/error-messages';
 import damageLocationsCms from '@/constants/damage-locations-cms.js';
 import damageLocationsSelected from '@/constants/damage-locations-selected.js';
 import { useMainStore } from '@/store';
+import bailoutMessage from '@/constants/bailoutMessage';
 
 // DEFINE VALIDATION RULES
 defineRule(
@@ -207,6 +208,7 @@ export default {
             },
             selectedWindshieldOptions: this.getWindshieldOptionsFromStore(),
             selectedRearReplaceOptions: this.getRearReplaceOptionsFromStore(),
+            hasBailedOut: false
         };
     },
     computed: {
@@ -294,7 +296,7 @@ export default {
             return this.$route.params[
                 this.routerParams.DISPLAY_VEHICLE_CHANGE_ALERT
             ];
-        },
+        }
     },
     methods: {
         arePagePrerequisitesValid() {
@@ -479,22 +481,25 @@ export default {
             } else if (this.mainStore.order.vehicle.vin) {
                 // If vin already exists, navigate directly to vin-lookup
 
-                const partsOrQuestionsResponse =
-                    await this.getPartsOrQuestions();
+                const partsOrQuestionsResponse = await this.getPartsOrQuestions();
                 if (partsOrQuestionsResponse.error) {
-                    // To Do: Need requirement on what to do here
-                    window.console.error(
-                        'Error on retrieving PartsOrQuestions'
-                    );
+                    this.mainStore.setBailout(bailoutMessage.NoPartsAvailable(partsOrQuestionsResponse.error.data));
+                    window.console.error('Error on retrieving PartsOrQuestions');
                     this.$refs.siteFooter.removeLoader();
-                    return null;
+                    this.hasBailedOut = true;
+                    this.$router.navigate(
+                        this.navigationScenarios.CLICKED_FORWARD_WITH_BAILOUT,
+                        this.$route
+                    );
                 }
 
                 // Comes from vehicleQuestionsMixin.navigateForward()
-                await this.navigateForward(
-                    partsOrQuestionsResponse.data.partsOrQuestions,
-                    this
-                );
+                if (!this.hasBailedOut) {
+                    await this.navigateForward(
+                        partsOrQuestionsResponse.data.partsOrQuestions,
+                        this
+                    );
+                }
             } else {
                 this.$router.navigate(
                     this.navigationScenarios.CLICKED_FORWARD_WITHOUT_VIN,
diff --git a/src/layouts/vin-lookup/vin-lookup.spec.js b/src/layouts/vin-lookup/vin-lookup.spec.js
index 1d94f19e..cd8470be 100644
--- a/src/layouts/vin-lookup/vin-lookup.spec.js
+++ b/src/layouts/vin-lookup/vin-lookup.spec.js
@@ -121,6 +121,10 @@ const vehicleWithNoAdditionalPartsOrQuestionsMockResponse = {
     }
 };
 
+const partsOrQuestionsErrorMockResponse = {
+    error: 'Error getting parts'
+};
+
 jest.mock('bootstrap', () => ({
     getInstance: jest.fn(),
     getOrCreateInstance: jest.fn()
@@ -517,6 +521,45 @@ describe('vin-lookup.vue', () => {
                         );
                 });
             });
+            test(
+                'Error in getPartsOrQuestions call => bailout true and navigate forward with CLICKED_FORWARD_WITH_BAILOUT scenario',
+                async () => {
+                    const user = userEvent.setup();
+                    mountOptions.global.stubs.vinQuestion = false;
+
+                    mountOptions.data = () => ({
+                        vinWithNonMatchingCarId: false,
+                        isCarIdDifferentFromTheStore: false,
+                        vin: mockValidVin,
+                        hasBailedOut: true
+                    });
+
+                    getPartsOrQuestions.mockResponse = partsOrQuestionsErrorMockResponse;
+
+                    jest.spyOn(VinLookupComponent.methods, lookupVehicleByVin.methodName)
+                        .mockResolvedValue(lookupVehicleByVin.mockResponse);
+                    jest.spyOn(vehicleQuestionsMixin.methods, getPartsOrQuestions.methodName)
+                        .mockResolvedValue(getPartsOrQuestions.mockResponse);
+
+                    const { container } = render(VinLookupComponent, mountOptions);
+
+                    const vinInput = container.querySelector(vinInputSelector);
+                    await user.type(vinInput, mockValidVin);
+
+                    const continueButton = container.querySelector(continueButtonQuerySelector);
+                    await user.click(continueButton);
+
+                    await flushPromises();
+                    await waitFor(() => {
+                        expect(mockRouter.navigate).toHaveBeenCalledTimes(1);
+                        expect(mockRouter.navigate)
+                            .toHaveBeenCalledWith(
+                                navigationScenarios.CLICKED_FORWARD_WITH_BAILOUT,
+                                mockRoute
+                            );
+                    });
+                }
+            );
         });
     });
 });
diff --git a/src/layouts/vin-lookup/vin-lookup.vue b/src/layouts/vin-lookup/vin-lookup.vue
index 6984341d..cfc74792 100644
--- a/src/layouts/vin-lookup/vin-lookup.vue
+++ b/src/layouts/vin-lookup/vin-lookup.vue
@@ -61,7 +61,6 @@ import vehicleBanner from '@/iss-components/vehicle-banner/vehicle-banner.vue';
 import vinLocationInformation from '@/layouts/vin-lookup/vin-location-information/vin-location-information.vue';
 import vinLookupAlerts from '@/layouts/vin-lookup/vin-lookup-alerts/vin-lookup-alerts.vue';
 import vinQuestion from '@/layouts/vin-lookup/vin-question/vin-question.vue';
-import bailoutCode from '@/constants/bailoutCode';
 import bailoutMessage from '@/constants/bailoutMessage';
 
 export default {
@@ -118,6 +117,7 @@ export default {
             vin,
             forwardButtonCarStyle: '',
             vinPopulatedOnPageLoad: vin?.length > 0 && this.hasValidCarId(),
+            hasBailedOut: false
         };
     },
     computed: {
@@ -150,7 +150,7 @@ export default {
         },
         carIdIsValid() {
             return this.hasValidCarId();
-        },
+        }
     },
     watch: {
         vin() {
@@ -276,19 +276,23 @@ export default {
 
             const partsOrQuestionsResponse = await this.getPartsOrQuestions();
             if (partsOrQuestionsResponse.error) {
-                // To Do: Need requirement on what to do here
+                this.mainStore.setBailout(bailoutMessage.NoPartsAvailable(partsOrQuestionsResponse.error.data));
                 window.console.error('Error on retrieving PartsOrQuestions');
                 this.$refs.siteFooter.removeLoader();
-                return null;
+                this.hasBailedOut = true;
+                this.$router.navigate(
+                    this.navigationScenarios.CLICKED_FORWARD_WITH_BAILOUT,
+                    this.$route
+                );
             }
 
             // Comes from vehicleQuestionsMixin.navigateForward()
-            await this.navigateForward(
-                partsOrQuestionsResponse.data.partsOrQuestions,
-                this
-            );
-
-            return null;
+            if (!this.hasBailedOut) {
+                await this.navigateForward(
+                    partsOrQuestionsResponse.data.partsOrQuestions,
+                    this
+                );
+            }
         },
         async lookupVehicleByVin(vin) {
             try {
diff --git a/src/mixins/vehicle-questions-mixin.js b/src/mixins/vehicle-questions-mixin.js
index 4cad0395..88f6b2b6 100644
--- a/src/mixins/vehicle-questions-mixin.js
+++ b/src/mixins/vehicle-questions-mixin.js
@@ -347,7 +347,8 @@ export default {
             } catch (responseError) {
                 return {
                     error: {
-                        status: responseError.status
+                        status: responseError.status,
+                        data: responseError.data
                     }
                 };
             }