diff --git a/src/store/index.js b/src/store/index.js
index c9192a98..fbb2b5fb 100644
--- a/src/store/index.js
+++ b/src/store/index.js
@@ -565,6 +565,10 @@ export const useMainStore = defineStore({
                     this.updateCoverageType(coverageType.Deductible);
                     const insured = responsePolicy.insureds?.[0];
 
+                    // populate parent account number
+                    // todo confirm that this is the right policy
+                    order.parentAccountNumber = responsePolicy.parentAccountNumber;
+
                     // populate policy holder details from policy lookup
                     order.customer.address.streetAddress = insured?.address;
                     order.customer.address.city = insured?.city;
@@ -694,7 +698,7 @@ export const useMainStore = defineStore({
                     endpoint: endpoints.FinalDeductible.url,
                     payload: {
                         referralCorrelationId: this.order.referralCorrelationId,
-                        accountNumber: this.issConfig.parentAccountNumber?.toString() ?? '',
+                        accountNumber: this.order.parentAccountNumber?.toString() ?? '',
                         endorsements: endorsementAnswersForPayload,
                         manualGlassNames: manualGlassNamesArray,
                         policyState: this.order.customer.address.state,
@@ -722,7 +726,7 @@ export const useMainStore = defineStore({
 
         getDuplicateReferrals() {
             const params = new URLSearchParams({
-                parentAccountNumber: this.issConfig.parentAccountNumber,
+                parentAccountNumber: this.order.parentAccountNumber,
                 customerPhoneNumber: this.order.contactInfo.servicePhone,
                 policyNumber: this.order.policy.policyNumber,
                 emailAddress: this.order.customer.emailAddress,
@@ -879,7 +883,7 @@ export const useMainStore = defineStore({
                 endDate,
                 applicationName: applicationConfig.APPLICATION_NAME,
                 billToAccountNumber: this.billToAccountNumber,
-                parentAccountNumber: this.issConfig.parentAccountNumber, // this.payment.parentAccountNumber,
+                parentAccountNumber: order.parentAccountNumber, // this.payment.parentAccountNumber,
                 carId: vehicle.carId,
                 lineItems,
                 glassPieces,
@@ -943,7 +947,7 @@ export const useMainStore = defineStore({
                 shopAppointmentType,
                 applicationName: applicationConfig.APPLICATION_NAME,
                 billToAccountNumber: this.billToAccountNumber,
-                parentAccountNumber: this.issConfig.parentAccountNumber, // this.payment.parentAccountNumber,
+                parentAccountNumber: this.order.parentAccountNumber, // this.payment.parentAccountNumber,
                 carId: vehicle.carId,
                 lineItems,
                 glassPieces,
@@ -1007,7 +1011,7 @@ export const useMainStore = defineStore({
         getProviders(serviceZipCode) {
             const { carId } = this.order.vehicle;
             const damageType = this.damage.isRepair ? 'Repair' : 'Replace';
-            const { parentAccountNumber } = this.issConfig;
+            const { parentAccountNumber } = this.order;
             const partsWithRecal = getTopLevelGlassPartsWithRecal(this.order.lineItems.glassParts);
             const windshieldPartWithRecal = partsWithRecal?.length > 0 ? partsWithRecal[0] : null;
             const safeliteOnly = true;
@@ -1026,7 +1030,7 @@ export const useMainStore = defineStore({
         getTpaProviders(zipCode, radius) {
             const { carId } = this.order.vehicle;
             const damageType = this.damage.isRepair ? 'Repair' : 'Replace';
-            const { parentAccountNumber } = this.issConfig;
+            const { parentAccountNumber } = this.order;
             const partsWithRecal = getTopLevelGlassPartsWithRecal(this.order.lineItems.glassParts);
             const windshieldPartWithRecal = partsWithRecal?.length > 0 ? partsWithRecal[0] : null;
             const safeliteOnly = false;
@@ -1047,7 +1051,7 @@ export const useMainStore = defineStore({
             return new Promise((resolve, reject) => {
                 globalMethods.callHttpClient({
                     method: endpoints.GetAccountInfo.method,
-                    endpoint: endpoints.GetAccountInfo.url + this.issConfig.parentAccountNumber
+                    endpoint: endpoints.GetAccountInfo.url + this.order.parentAccountNumber
                 }).then((response) => {
                     this.order.carrierPhoneNumber = response.data.phoneNumber;
                     return resolve(response.data);
@@ -1130,6 +1134,7 @@ export const useMainStore = defineStore({
                 endpoint: `${endpoints.GetGlassFees.url}?${params.toString()}${partNumberListQueryString}`
             });
         },
+        // TODO do we even use this anymore?
         async getSupportingItems() {
             const { glassParts } = this.lineItems;
             const { carId } = this.vehicle;
@@ -1458,7 +1463,7 @@ export const useMainStore = defineStore({
                     claimNumber: insuranceCoverage.claimNumber
                 },
                 payment: {
-                    parentAccountNumber: this.issConfig.parentAccountNumber,
+                    parentAccountNumber: this.order.payment.parentAccountNumber,
                     billToAccountNumber: this.billToAccountNumber,
                     paypalToken: payment.paypalToken,
                     paymentMethod: payment.paymentMethod === paymentMethods.PayNow ? null : payment.paymentMethod,
@@ -1556,6 +1561,7 @@ export const useMainStore = defineStore({
                 payload: {
                     referralNumber: duplicate.referralNumber,
                     referralDate: duplicate.responseDate,
+                    // TODO confirm this is right to use here
                     parentAccountNumber: issConfig.parentAccountNumber,
                     referralCorrelationId: duplicate.correlationId
                 }
@@ -2649,7 +2655,7 @@ export const useMainStore = defineStore({
             const { order, issConfig } = this;
             try {
                 const params = new URLSearchParams({
-                    parentAccountNumber: issConfig.parentAccountNumber.toString(),
+                    parentAccountNumber: order.parentAccountNumber.toString(),
                     providerNumber: this.providerNumber,
                     typeOfClaim: 'GLASS ONLY',
                     lineOfBusiness: 'PERSONAL',