diff --git a/src/layouts/duplicate-check/duplicate-check.vue b/src/layouts/duplicate-check/duplicate-check.vue
index 88f32a79..f9d2815e 100644
--- a/src/layouts/duplicate-check/duplicate-check.vue
+++ b/src/layouts/duplicate-check/duplicate-check.vue
@@ -135,7 +135,9 @@ export default {
          * @summary Steps to perform when forward button clicked.
          */
         async forwardButtonAction() {
-            if (this.selectedAnswer == null) {
+            // If user clicked foward without selecting an option or user click on "start a new claim" button.
+            if (this.selectedAnswer == null || this.selectedAnswer === 'NewClaim') {
+                this.mainStore.updateDuplicateCheckVisited(true);
                 this.navigateForward();
                 return;
             }
diff --git a/src/layouts/welcome-page/welcome-page.vue b/src/layouts/welcome-page/welcome-page.vue
index 0c1a965f..ad25ad3a 100644
--- a/src/layouts/welcome-page/welcome-page.vue
+++ b/src/layouts/welcome-page/welcome-page.vue
@@ -310,7 +310,8 @@ export default {
                 this.mainStore.updatePolicyData(this.welcomePageModel);
                 const promises = [];
                 promises.push(this.configureZip().then(async () => await this.mainStore.getBillToInfo()));
-                if (!this.mainStore.order.loadedFromCookie) {
+                // Skip duplicate check if loaded from cookie or already visited duplicate check page.
+                if (!this.mainStore.order.loadedFromCookie && !this.mainStore.order.visitedDuplicateCheckPage) {
                     promises.push(this.mainStore.getDuplicateReferrals());
                 }
                 promises.push(this.mainStore.getCoveragePolicyInfo());
diff --git a/src/store/index.js b/src/store/index.js
index 4c5bcbbd..5350f9c3 100644
--- a/src/store/index.js
+++ b/src/store/index.js
@@ -225,7 +225,8 @@ export const getDefaultState = () => ({
         loadedFromCookie: false,
         loadedFromDupeCheck: null,
         loadedSessionClearedPreviousData: null,
-        availableVaps: null
+        availableVaps: null,
+        visitedDuplicateCheckPage: false
     },
     applicationUser: {
         experiments: [],
@@ -595,6 +596,9 @@ export const useMainStore = defineStore({
                 return Promise.reject(e);
             }
         },
+        updateDuplicateCheckVisited(visited) {
+            this.order.visitedDuplicateCheckPage = visited;
+        },
         updateCoverageStatus(status) {
             this.order.insuranceCoverage.coverageStatus = status;
         },
@@ -1719,6 +1723,7 @@ export const useMainStore = defineStore({
                 order.eon = data?.eon;
                 order.workOrderId = data?.workOrderId;
                 order.loadedFromCookie = true;
+                order.visitedDuplicateCheckPage = true;
                 order.loadedSessionClearedPreviousData = false;
                 issConfig.enableContinueFromCookie = false;
                 this.updateIsSafeliteProvider(data?.provider?.isSafeliteProvider);
@@ -2041,6 +2046,7 @@ export const useMainStore = defineStore({
             this.order.carrierPhoneNumber = null;
             this.order.customerPortalLoginToken = null;
             this.order.loadedFromCookie = false;
+            this.order.visitedDuplicateCheckPage = false;
         },
 
         resetPolicy() {