diff --git a/src/constants/bailoutCode.js b/src/constants/bailoutCode.js
index 6e4dd986..8f8b0680 100644
--- a/src/constants/bailoutCode.js
+++ b/src/constants/bailoutCode.js
@@ -7,7 +7,8 @@ const bailoutCode = Object.freeze({
     DoNotSeeMyShop: 5,
     PricingResponseError: 6,
     TPANotEnabled: 7,
-    RequestCallback: 8
+    RequestCallback: 8,
+    HeavyTruckVehicle: 9
 });
 
 export default bailoutCode;
diff --git a/src/constants/bailoutMessage.js b/src/constants/bailoutMessage.js
index 5d8df6be..8d046927 100644
--- a/src/constants/bailoutMessage.js
+++ b/src/constants/bailoutMessage.js
@@ -48,6 +48,10 @@ const bailoutMessage = Object.freeze({
     RequestCallback: () => ({
         code: bailoutCode.RequestCallback,
         message: 'User selected option to receive callback from Safelite'
+    }),
+    HeavyTruckVehicle: (carId) => ({
+        code: bailoutCode.HeavyTruckVehicle,
+        message: `User selected a heavy truck vehicle. Car ID: ${carId} `
     })
 });
 
diff --git a/src/layouts/coverage-statement/coverage-statement.vue b/src/layouts/coverage-statement/coverage-statement.vue
index 014e11a2..bd1e0162 100644
--- a/src/layouts/coverage-statement/coverage-statement.vue
+++ b/src/layouts/coverage-statement/coverage-statement.vue
@@ -135,10 +135,6 @@ import { formatAmountInDollars } from '@/helpers/text-helper.js';
 
 const SAFELITE_PROVIDER = 'Safelite';
 
-function setBailout(currentRoute, message) {
-    useMainStore().setBailout(currentRoute, message);
-}
-
 export default {
     name: 'coverage-statement',
     components: {
@@ -186,7 +182,7 @@ export default {
             await useMainStore().getFinalDeductible();
             pricingResults = await useMainStore().getPriceOrderItems(availableLineItems)
                 .catch((err) => {
-                    setBailout(to, bailoutMessage.pricingResponseError(
+                    useMainStore().setBailout(bailoutMessage.pricingResponseError(
                         availableLineItems.map((li) => li.partNumber),
                         { code: err.code, message: err.message, data: err.data }
                     ));
@@ -397,17 +393,14 @@ export default {
                     useMainStore().updateSupportingItems(this.supportingItems);
                     this.navigateWithScenario(navigationScenarios.CLICKED_FORWARD_WITH_SAFELITE);
                 } else {
-                    this.setBailoutWithMessage(bailoutMessage.RequestCallback());
+                    useMainStore().setBailout(bailoutMessage.RequestCallback());
                     this.navigateWithScenario(navigationScenarios.CLICKED_FORWARD_WITH_NON_SAFELITE_SHOP);
                 }
             } else {
-                this.setBailoutWithMessage(bailoutMessage.coverageStatementInvalidState());
+                useMainStore().setBailout(bailoutMessage.coverageStatementInvalidState());
                 this.navigateWithScenario(navigationScenarios.CLICKED_FORWARD_WITH_INVALID_STATE);
             }
         },
-        setBailoutWithMessage(message) {
-            setBailout(this.$router.currentRoute, message);
-        },
         navigateWithScenario(scenario) {
             this.$router.navigate(scenario, this.$route);
         },
diff --git a/src/layouts/payment-method/payment-method.vue b/src/layouts/payment-method/payment-method.vue
index 43c56607..9ce1266e 100644
--- a/src/layouts/payment-method/payment-method.vue
+++ b/src/layouts/payment-method/payment-method.vue
@@ -123,7 +123,6 @@ export default {
         const pricedVaps = await useMainStore().getPriceOrderItems(unpricedVaps)
             .catch((err) => {
                 useMainStore().setBailout(
-                    to,
                     bailoutMessage.pricingResponseError(
                         unpricedVaps.map((li) => li.partNumber),
                         { code: err.code, message: err.message, data: err.data }
diff --git a/src/layouts/policy-vehicles/policy-vehicles.spec.js b/src/layouts/policy-vehicles/policy-vehicles.spec.js
index 9168feb0..cc6e5927 100644
--- a/src/layouts/policy-vehicles/policy-vehicles.spec.js
+++ b/src/layouts/policy-vehicles/policy-vehicles.spec.js
@@ -274,7 +274,7 @@ describe('policy-vehicles.vue', () => {
 
                 // Assert
                 // eslint-disable-next-line max-len
-                expect(wrapper.vm.mainStore.setBailout).toHaveBeenCalledWith(wrapper.vm.$router.currentRoute, bailoutMessage.vehicleLookupError(vin, lookupReturnValue.data));
+                expect(wrapper.vm.mainStore.setBailout).toHaveBeenCalledWith(bailoutMessage.vehicleLookupError(vin, lookupReturnValue.data));
                 expect(wrapper.vm.$router.navigate).toHaveBeenCalledWith(
                     navigationScenarios.CLICKED_FORWARD_WITH_BAILOUT,
                     undefined,
diff --git a/src/layouts/policy-vehicles/policy-vehicles.vue b/src/layouts/policy-vehicles/policy-vehicles.vue
index 915b97e8..ae63de7e 100644
--- a/src/layouts/policy-vehicles/policy-vehicles.vue
+++ b/src/layouts/policy-vehicles/policy-vehicles.vue
@@ -195,7 +195,7 @@ export default {
                             return this.navigateForward();
                         }
 
-                        this.mainStore.setBailout(this.$router.currentRoute, bailoutMessage.vehicleLookupError(vehicle.vin, vehicleLookupResponse.data));
+                        this.mainStore.setBailout(bailoutMessage.vehicleLookupError(vehicle.vin, vehicleLookupResponse.data));
                         return this.navigateForward();
                     }
 
diff --git a/src/layouts/provider-preference/provider-preference.vue b/src/layouts/provider-preference/provider-preference.vue
index 0dea276c..47fff987 100644
--- a/src/layouts/provider-preference/provider-preference.vue
+++ b/src/layouts/provider-preference/provider-preference.vue
@@ -196,7 +196,7 @@ export default {
                             }
                             scenario = this.navigationScenarios.CLICKED_FORWARD_WITH_TPA_ENABLED;
                         } else {
-                            this.mainStore.setBailout(this.$router.currentRoute, bailoutMessage.TPANotEnabled());
+                            this.mainStore.setBailout(bailoutMessage.TPANotEnabled());
                             scenario = this.navigationScenarios.CLICKED_FORWARD_WITH_TPA_DISABLED;
                         }
                         break;
diff --git a/src/layouts/service-packages/service-packages.vue b/src/layouts/service-packages/service-packages.vue
index ea1cb229..35dab39e 100644
--- a/src/layouts/service-packages/service-packages.vue
+++ b/src/layouts/service-packages/service-packages.vue
@@ -125,7 +125,6 @@ export default {
         const pricingResults = await store.getPriceOrderItems(availableLineItems)
             .catch((err) => {
                 useMainStore().setBailout(
-                    to,
                     bailoutMessage.pricingResponseError(
                         availableLineItems.map((li) => li.partNumber),
                         { code: err.code, message: err.message, data: err.data }
diff --git a/src/layouts/tpa-confirmation/tpa-confirmation.spec.js b/src/layouts/tpa-confirmation/tpa-confirmation.spec.js
index 20792266..ac6cf083 100644
--- a/src/layouts/tpa-confirmation/tpa-confirmation.spec.js
+++ b/src/layouts/tpa-confirmation/tpa-confirmation.spec.js
@@ -361,10 +361,7 @@ describe('TPAConfirmation.vue', () => {
                 await contactCarrierText.trigger('click');
 
                 // Assert
-                expect(wrapper.vm.mainStore.setBailout).toHaveBeenCalledWith(
-                    wrapper.vm.$router.currentRoute,
-                    bailoutMessage.RequestCallback
-                );
+                expect(wrapper.vm.mainStore.setBailout).toHaveBeenCalledWith(bailoutMessage.RequestCallback);
             });
         });
         describe('Navigation', () => {
diff --git a/src/layouts/tpa-confirmation/tpa-confirmation.vue b/src/layouts/tpa-confirmation/tpa-confirmation.vue
index 2d777f8c..ef0b5a5d 100644
--- a/src/layouts/tpa-confirmation/tpa-confirmation.vue
+++ b/src/layouts/tpa-confirmation/tpa-confirmation.vue
@@ -203,7 +203,7 @@ export default {
                 }
             },
             setBailoutInfo() {
-                this.mainStore.setBailout(this.$router.currentRoute, bailoutMessage.RequestCallback);
+                this.mainStore.setBailout(bailoutMessage.RequestCallback);
             },
             toDisplayPhoneNumber,
             formatAmountInDollars,
diff --git a/src/layouts/tpa-search/tpa-search.vue b/src/layouts/tpa-search/tpa-search.vue
index 449de6ca..661d68d7 100644
--- a/src/layouts/tpa-search/tpa-search.vue
+++ b/src/layouts/tpa-search/tpa-search.vue
@@ -365,7 +365,7 @@ export default {
             return getTpaProvidersResult?.data?.shopProviders ?? [];
         },
         doNotSeeMyShopLinkClick() {
-            this.mainStore.setBailout(this.$router.currentRoute, bailoutMessage.doNotSeeMyShop());
+            this.mainStore.setBailout(bailoutMessage.doNotSeeMyShop());
             this.$router.navigate(
                 this.navigationScenarios.CLICKED_DO_NOT_SEE_MY_SHOP_LINK,
                 this.$route
diff --git a/src/layouts/vehicle-selection/vehicle-selection.vue b/src/layouts/vehicle-selection/vehicle-selection.vue
index 4d0d16ed..05a9e8ef 100644
--- a/src/layouts/vehicle-selection/vehicle-selection.vue
+++ b/src/layouts/vehicle-selection/vehicle-selection.vue
@@ -197,6 +197,11 @@ export default {
 
         navigateForward() {
             this.mainStore.setVehicle().then(() => {
+                if (this.mainStore.isBailout) {
+                    this.$router.navigate(this.navigationScenarios.CLICKED_FORWARD_WITH_BAILOUT, this.$route);
+                    return;
+                }
+
                 this.$router.navigate(
                     this.navigationScenarios.CLICKED_FORWARD,
                     this.$route
diff --git a/src/layouts/vin-lookup/vin-lookup.vue b/src/layouts/vin-lookup/vin-lookup.vue
index 3cea2d69..50f146ba 100644
--- a/src/layouts/vin-lookup/vin-lookup.vue
+++ b/src/layouts/vin-lookup/vin-lookup.vue
@@ -179,7 +179,7 @@ export default {
 
                 if (vehicleLookupResponse.error) {
                     this.activeVehicleLookupAlertType = vehicleLookupAlertTypes.NOT_FOUND;
-                    this.mainStore.setBailout(this.$router.currentRoute, bailoutMessage.vehicleNotFound(this.vin));
+                    this.mainStore.setBailout(bailoutMessage.vehicleNotFound(this.vin));
                     this.resetVehicleFromLookup();
                     this.$refs.siteFooter.removeLoader();
                     // Temp solution to turn on 'disabled' style on the Continue button
diff --git a/src/router/index.js b/src/router/index.js
index e9975911..294630c2 100644
--- a/src/router/index.js
+++ b/src/router/index.js
@@ -175,7 +175,7 @@ router.afterEach(async (to, from) => {
     const saveSessionSynchronous = !!from.params[routerParams.SAVE_SESSION_SYNCHRONOUS];
     await saveSession({ shouldAwaitSaveSessionQueue: saveSessionSynchronous }).catch((error) => {
         if (from.name === issPageValues.WELCOME_PAGE) {
-            store.setBailout(router, bailoutMessage.saveSessionError(error.data));
+            store.setBailout(bailoutMessage.saveSessionError(error.data));
             router.navigate(
                 navigationScenarios.SAVE_SESSION_FAILED,
                 { query: { issPage: issPageValues.WELCOME_PAGE } }
diff --git a/src/router/router-constants/routing-table.js b/src/router/router-constants/routing-table.js
index d003357b..405eceea 100644
--- a/src/router/router-constants/routing-table.js
+++ b/src/router/router-constants/routing-table.js
@@ -14,6 +14,10 @@ const routingTable = () => [
             {
                 scenario: navigationScenarios.CLICKED_FORWARD,
                 destinationIssPageValue: issPageValues.VEHICLE_DAMAGE
+            },
+            {
+                scenario: navigationScenarios.CLICKED_FORWARD_WITH_BAILOUT,
+                destinationIssPageValue: issPageValues.BAILOUT_PAGE
             }
         ]
     },
diff --git a/src/store/index.js b/src/store/index.js
index f2b17519..e17acd0d 100644
--- a/src/store/index.js
+++ b/src/store/index.js
@@ -22,6 +22,8 @@ import {
     repairWaivedForSelectedVehicle
 } from '@/helpers/policy-vehicle-helper';
 import partTypeStrings from '@/constants/part-type-strings';
+import bailoutMessage from '@/constants/bailoutMessage';
+import bailoutCode from "@/constants/bailoutCode";
 
 const storeId = 'main';
 
@@ -261,6 +263,7 @@ export const useMainStore = defineStore({
         isClaimRegistrationRequired: (state) => state.issConfig.isClaimRegistrationRequired,
         isClaimAlreadyRegistered: (state) => state.order.payment.insuranceCoverage.claimNumber !== null,
         isBailout: (state) => state.applicationUser.pageData[issPageValues.BAILOUT_PAGE] != null,
+        bailoutCode: (state) => state.applicationUser.pageData[issPageValues.BAILOUT_PAGE]?.bailoutCode,
         isNoComp: (state) => !!state.order.policy.noCoverage,
         isITAC: (state) => !!state.order.policy.isITAC,
         isVerifiedCoverageStatus: (state) => state.order.payment.insuranceCoverage.coverageStatus === coverageStatuses.VERIFIED,
@@ -1588,6 +1591,15 @@ export const useMainStore = defineStore({
             this.order.vehicle.imageVifNumber = vehicle.imageVifNumber;
             this.order.vehicle.imageColor = vehicle.imageVifColor;
 
+            if (vehicle.canSafeliteService) {
+                if (this.isBailout && this.bailoutCode === bailoutCode.HeavyTruckVehicle) {
+                    // reset previously set bailout if vehicle can be serviced.
+                    this.resetBailout();
+                }
+            } else {
+                this.setBailout(bailoutMessage.HeavyTruckVehicle(vehicle.carId));
+            }
+
             // These could be undefined
             this.order.policy.noCoverage = vehicle.noCoverage;
             const currentCoverageStatus = vehicle.noCoverage ? coverageStatuses.NO_COMP : coverageStatuses.PENDING;
@@ -2249,12 +2261,15 @@ export const useMainStore = defineStore({
             this.updateRegistration(registrationInfo);
         },
 
-        setBailout(currentRoute, bailoutData) {
+        setBailout(bailoutData) {
+            const params = new URL(document.location.toString()).searchParams;
+            const currentPage  = params.get('issPage');
+
             this.updatePageData({
                 page: issPageValues.BAILOUT_PAGE,
                 data: {
                     url: window.location.href,
-                    page: currentRoute.value?.name ?? currentRoute.name,
+                    page: currentPage  || 'Unknown Page',
                     bailoutCode: bailoutData.code,
                     errorMessage: bailoutData.message,
                     submit: false
diff --git a/src/store/store.spec.js b/src/store/store.spec.js
index 63e55894..29c5c538 100644
--- a/src/store/store.spec.js
+++ b/src/store/store.spec.js
@@ -6,6 +6,7 @@ import coverageStatuses from '@/constants/coverage-statuses.js';
 import { paymentMethods } from '@/constants/payment-method-constants';
 import { endpoints } from '@/constants/endpoints';
 import { AppointmentTypeStrings } from '@/constants/schedule-constants';
+import bailoutCode from '@/constants/bailoutCode';
 
 describe('Store', () => {
     let store;
@@ -228,6 +229,21 @@ describe('Store', () => {
         }
     );
 
+    it('setVehicle is bailout if the vehicle cannot be serviced by Safelite', () => {
+        // Arrange
+        const vehicle = {
+            carId: getRandomString(6, 6),
+            canSafeliteService: false
+        };
+
+        // Act
+        store.updateVehicle(vehicle);
+
+        // Assert
+        expect(store.isBailout).toBe(true);
+        expect(store.bailoutCode).toBe(bailoutCode.HeavyTruckVehicle);
+    });
+
     // TODO update test to work also checking store values
     it('setVehicle should call globalMethods.callHttpClient', () => {
         // Arrange
@@ -1050,6 +1066,12 @@ describe('Store', () => {
             it('sets expected vehicle data', async () => {
                 // Arrange
                 globalMethods.callHttpClient = jest.fn().mockReturnValue(Promise.resolve(fullApiResponse));
+                store.lookupVehicleByVin = jest.fn().mockReturnValue(Promise.resolve({
+                    data: {
+                        vin: vehicle.vin,
+                        canSafeliteService: true
+                    }
+                }));
 
                 const duplicate = {
                     referralNumber: getRandomString(6, 6),
@@ -1073,6 +1095,12 @@ describe('Store', () => {
             it('sets expected customer data', async () => {
                 // Arrange
                 globalMethods.callHttpClient = jest.fn().mockReturnValue(Promise.resolve(fullApiResponse));
+                store.lookupVehicleByVin = jest.fn().mockReturnValue(Promise.resolve({
+                    data: {
+                        vin: vehicle.vin,
+                        canSafeliteService: true
+                    }
+                }));
 
                 const duplicate = {
                     referralNumber: getRandomString(6, 6),
@@ -1099,6 +1127,12 @@ describe('Store', () => {
             it('sets expected remaining order data', async () => {
                 // Arrange
                 globalMethods.callHttpClient = jest.fn().mockReturnValue(Promise.resolve(fullApiResponse));
+                store.lookupVehicleByVin = jest.fn().mockReturnValue(Promise.resolve({
+                    data: {
+                        vin: vehicle.vin,
+                        canSafeliteService: true
+                    }
+                }));
 
                 const duplicate = {
                     referralNumber: getRandomString(6, 6),