diff --git a/src/constants/store-mutations.js b/src/constants/store-mutations.js
index 4f1d4e395..7a0d19c03 100644
--- a/src/constants/store-mutations.js
+++ b/src/constants/store-mutations.js
@@ -54,6 +54,7 @@ const storeMutations = {
     UPDATE_PIA_TYPE: "updatePiaType",
     WORK_ORDER_NUMBER: "updateWorkOrderNumber",
     Customer_Portal_Login_Token: "updateCustomerPortalLoginToken",
+    LOCK_TOKEN: "updateLockToken",
 
     // EVENT BUS MUTATIONS
     ADD_EVENT_TO_BUS: "addEventToBus",
diff --git a/src/helpers/heritage-integration/order-helper.js b/src/helpers/heritage-integration/order-helper.js
index 27bc735e3..79af9c432 100644
--- a/src/helpers/heritage-integration/order-helper.js
+++ b/src/helpers/heritage-integration/order-helper.js
@@ -163,6 +163,7 @@ async function saveSessionHelper(
             eon: savedSessionInfo.data.eon,
             workOrderNumber: savedSessionInfo.data.workOrderNumber,
             customerPortalLoginToken: savedSessionInfo.data.customerPortalLoginToken,
+            lockToken: savedSessionInfo.data.lockToken,
         },
         false
     );
diff --git a/src/store/index.js b/src/store/index.js
index 5251950c1..de2e6b45b 100644
--- a/src/store/index.js
+++ b/src/store/index.js
@@ -127,6 +127,7 @@ const getDefaultState = () => {
             eon: null,
             workOrderNumber: null,
             customerPortalLoginToken: null,
+            lockToken: null,
         },
         applicationUser: {
             eventBus: [],
@@ -249,6 +250,9 @@ export const mutations = {
     updateCustomerPortalLoginToken(state, customerPortalLoginToken) {
         state.order.customerPortalLoginToken = customerPortalLoginToken;
     },
+    updateLockToken(state, lockToken) {
+        state.order.lockToken = lockToken;
+    },
     updateCCToken(state, ccToken) {
         state.order.payment.ccToken.subscriptionId = ccToken.subscriptionId;
         state.order.payment.ccToken.expMonth = ccToken.expMonth;
@@ -1022,6 +1026,7 @@ export const actions = {
             crmCustomerId,
             workOrderNumber,
             customerPortalLoginToken,
+            lockToken,
         }
     ) {
         context.commit(storeMutations.UPDATE_REFERRAL_NUMBER, referralNumber);
@@ -1033,7 +1038,15 @@ export const actions = {
         context.commit(storeMutations.UPDATE_SAVED_SESSION_ID, savedSessionId);
         context.commit(storeMutations.UPDATE_CRM_CUSTOMER_ID, crmCustomerId);
         context.commit(storeMutations.WORK_ORDER_NUMBER, workOrderNumber);
-        context.commit(storeMutations.Customer_Portal_Login_Token, customerPortalLoginToken);
+        context.commit(storeMutations.LOCK_TOKEN, lockToken);
+
+        // if we already have the token, do not update it.  pia does 2 work order submits and the value is not persisted after the first submit
+        if (
+            state.order.customerPortalLoginToken != null &&
+            state.order.customerPortalLoginToken != "00000000-0000-0000-0000-000000000000"
+        ) {
+            context.commit(storeMutations.Customer_Portal_Login_Token, customerPortalLoginToken);
+        }
     },
 
     logPageView(
@@ -1707,6 +1720,7 @@ export const actions = {
                     referralSequenceNumber: order.referralSequenceNumber,
                     eon: order.eon,
                     createDeleteStatusWorkOrderForPia: createDeleteStatusWorkOrderForPia,
+                    lockToken: order.lockToken,
                 },
             },
             logApiCall: true,