diff --git a/src/router/index.js b/src/router/index.js
index da3c1914c..6b11edff5 100644
--- a/src/router/index.js
+++ b/src/router/index.js
@@ -619,7 +619,14 @@ async function DisplayPageError() {
             type: globalEventTypes.Danger,
         }
     );
-    store.commit(storeMutations.UPDATE_IS_EXTERNAL_PARAMETER, externalParameterStatus.INACTIVE);
+    if (
+        store.getters.externalParameterState?.isExternalParameter ==
+            externalParameterStatus.ACTIVE ||
+        store.getters.externalParameterState?.isExternalParameter ==
+            externalParameterStatus.INACTIVE
+    ) {
+        store.commit(storeMutations.UPDATE_IS_EXTERNAL_PARAMETER, externalParameterStatus.NOT_SET);
+    }
     baseMixin.methods.dispatchStoreAction(storeActions.RESET_SAVE_SESSION_PROMISE);
     const pageError = getQuerystringParameter(queryStrings.PAGE_ERROR);
 
@@ -700,22 +707,6 @@ function getRedirectedStartPage() {
 }
 
 function updateExternalParameterState() {
-    // if there is an existing external parameter state then they have already been through from an external source(LeadGen) and
-    // are returning.  clear out prior related things that need to be selected again like parts and damage type.
-    if (
-        store.getters.externalParameterState?.isExternalParameter ==
-        externalParameterStatus.INACTIVE
-    ) {
-        store.dispatch(storeActions.RESET_VEHICLE_STATE_AND_DEPENDENCIES);
-        store.dispatch(storeActions.SAVE_SERVICE_ZIP_CODE_INFO, {
-            state: null,
-            zipCode: null,
-            zipCodeCtu: null,
-        });
-        store.dispatch(storeActions.SAVE_EMAIL, null);
-        store.dispatch(storeActions.RESET_DAMAGE_STATE_AND_DEPENDENCIES);
-    }
-
     const externalParameterYear = getQuerystringParameter(queryStrings.VEHICLE_YEAR);
     const externalParameterMake = getQuerystringParameter(queryStrings.VEHICLE_MAKE);
     const externalParameterModel = getQuerystringParameter(queryStrings.VEHICLE_MODEL);
@@ -734,6 +725,7 @@ function updateExternalParameterState() {
         externalParameterModel &&
         externalParameterStyle
     ) {
+        resetStoreForExternalParameter();
         store.commit(storeMutations.UPDATE_IS_EXTERNAL_PARAMETER, externalParameterStatus.ACTIVE);
         store.commit(storeMutations.UPDATE_EXTERNAL_PARAMETER_YEAR, externalParameterYear);
         store.commit(storeMutations.UPDATE_EXTERNAL_PARAMETER_MAKE, externalParameterMake);
@@ -784,4 +776,22 @@ function updateExternalParameterState() {
     }
 }
 
+// if there is an existing external parameter state then they have already been through from an external source(LeadGen) and
+// are returning.  clear out prior related things that need to be selected again like parts and damage type.
+function resetStoreForExternalParameter() {
+    if (
+        store.getters.externalParameterState?.isExternalParameter ==
+        externalParameterStatus.INACTIVE
+    ) {
+        store.dispatch(storeActions.RESET_VEHICLE_STATE_AND_DEPENDENCIES);
+        store.dispatch(storeActions.SAVE_SERVICE_ZIP_CODE_INFO, {
+            state: null,
+            zipCode: null,
+            zipCodeCtu: null,
+        });
+        store.dispatch(storeActions.SAVE_EMAIL, null);
+        store.dispatch(storeActions.RESET_DAMAGE_STATE_AND_DEPENDENCIES);
+    }
+}
+
 export default router;