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CASH-1527 | Initial attempt at updating salesforce

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Apparently it does not work in localhost.
This commit is contained in:
Scott Kiener 2025-10-06 10:50:44 -04:00
parent 39f9fb9cc4
commit c6ec570f4c
5 changed files with 35 additions and 69 deletions
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69
src/digital-components/salesforce-webchat/salesforce-helper-dev.js
View file

@ -7,9 +7,9 @@ function setupCustomSettings(
onWebchatCloseCallback onWebchatCloseCallback
) { ) {
modifyEmbeddedSvcCallback(); modifyEmbeddedSvcCallback();
embedded_svc.addEventHandler("onSettingsCallCompleted", finishedLoadingCallback); embeddedservice_bootstrap.addEventHandler("onSettingsCallCompleted", finishedLoadingCallback);
embedded_svc.addEventHandler("afterMaximize", onWebchatOpenCallback); embeddedservice_bootstrap.addEventHandler("afterMaximize", onWebchatOpenCallback);
embedded_svc.addEventHandler("afterDestroy", onWebchatCloseCallback); embeddedservice_bootstrap.addEventHandler("afterDestroy", onWebchatCloseCallback);
} }
/* /*
@ -36,24 +36,6 @@ export function initializeSalesforceWebchatForDev(
onWebchatCloseCallback onWebchatCloseCallback
) { ) {
var initESW = function (gslbBaseURL) { var initESW = function (gslbBaseURL) {
embedded_svc.settings.displayHelpButton = true; //Or false
embedded_svc.settings.language = ""; //For example, enter 'en' or 'en-US'
//embedded_svc.settings.defaultMinimizedText = '...'; //(Defaults to Chat with an Expert)
//embedded_svc.settings.disabledMinimizedText = '...'; //(Defaults to Agent Offline)
//embedded_svc.settings.loadingText = ''; //(Defaults to Loading)
//embedded_svc.settings.storageDomain = 'yourdomain.com'; //(Sets the domain for your deployment so that visitors can navigate subdomains during a chat session)
// Settings for Chat
//embedded_svc.settings.directToButtonRouting = function(prechatFormData) {
// Dynamically changes the button ID based on what the visitor enters in the pre-chat form.
// Returns a valid button ID.
//};
//embedded_svc.settings.prepopulatedPrechatFields = {}; //Sets the auto-population of pre-chat form fields
//embedded_svc.settings.fallbackRouting = []; //An array of button IDs, user IDs, or userId_buttonId
//embedded_svc.settings.offlineSupportMinimizedText = '...'; //(Defaults to Contact Us)
embedded_svc.settings.enabledFeatures = ["LiveAgent"];
embedded_svc.settings.entryFeature = "LiveAgent";
setupCustomSettings( setupCustomSettings(
modifyEmbeddedSvcCallback, modifyEmbeddedSvcCallback,
finishedLoadingCallback, finishedLoadingCallback,
@ -61,36 +43,19 @@ export function initializeSalesforceWebchatForDev(
onWebchatCloseCallback onWebchatCloseCallback
); );
embedded_svc.init( try {
"https://safelite2--dev.sandbox.my.salesforce.com", embeddedservice_bootstrap.settings.language = "en_US"; // For example, enter 'en' or 'en-US'
"https://safelite2--dev.sandbox.my.salesforce-sites.com/chat",
gslbBaseURL,
"00D6s0000008r6A",
"Sales_Central_Snap_in",
{
baseLiveAgentContentURL:
"https://c.la12s-core1.sfdc-8tgtt5.salesforceliveagent.com/content",
deploymentId: "572Wr0000017xKX",
buttonId: "573Wr000000CpgH",
baseLiveAgentURL: "https://d.la12s-core1.sfdc-8tgtt5.salesforceliveagent.com/chat",
eswLiveAgentDevName:
"EmbeddedServiceLiveAgent_Parent04IWr000003yKq9MAE_1961681659a",
isOfflineSupportEnabled: false,
}
);
};
if (!window.embedded_svc) { embeddedservice_bootstrap.init(
var s = document.createElement("script"); "00D6s0000008r6A",
s.setAttribute( "Sales_Central_TFN",
"src", "https://safelite2--dev.sandbox.my.site.com/ESWSalesCentralTFN1755660094477",
"https://safelite2--dev.sandbox.my.salesforce.com/embeddedservice/5.0/esw.min.js" {
); scrt2URL: "https://safelite2--dev.sandbox.my.salesforce-scrt.com",
s.onload = function () { }
initESW(null); );
}; } catch (err) {
document.body.appendChild(s); console.error("Error loading Embedded Messaging: ", err);
} else { }
initESW("https://service.force.com"); };
}
} }

13
src/digital-components/salesforce-webchat/salesforce-webchat.vue
View file

@ -33,7 +33,8 @@ export default {
mounted() { mounted() {
// Load in script from salesforce CDN // Load in script from salesforce CDN
const script = document.createElement("script"); const script = document.createElement("script");
script.src = "https://service.force.com/embeddedservice/5.0/esw.min.js"; script.src =
"https://safelite2--dev.sandbox.my.site.com/ESWSalesCentralTFN1755660094477/assets/js/bootstrap.min.js";
script.onload = this.initializeSalesforceWebchat; script.onload = this.initializeSalesforceWebchat;
document.body.appendChild(script); document.body.appendChild(script);
@ -92,11 +93,11 @@ export default {
} }
}, },
modifyEmbeddedSvcCallback() { modifyEmbeddedSvcCallback() {
window.embedded_svc.settings.avatarImgURL = require("@/assets/img/salesforce-webchat/avatar_webchat.png"); window.embeddedservice_bootstrap.settings.avatarImgURL = require("@/assets/img/salesforce-webchat/avatar_webchat.png");
window.embedded_svc.settings.prechatBackgroundImgURL = require("@/assets/img/salesforce-webchat/safelite_logo_webchat.png"); window.embeddedservice_bootstrap.settings.prechatBackgroundImgURL = require("@/assets/img/salesforce-webchat/safelite_logo_webchat.png");
window.embedded_svc.settings.smallCompanyLogoImgURL = require("@/assets/img/salesforce-webchat/minimized_chat_bubble_webchat.png"); window.embeddedservice_bootstrap.settings.smallCompanyLogoImgURL = require("@/assets/img/salesforce-webchat/minimized_chat_bubble_webchat.png");
window.embedded_svc.settings.displayHelpButton = false; window.embeddedservice_bootstrap.settings.displayHelpButton = false;
window.embedded_svc.addEventHandler("onChatEstablished", () => { window.embeddedservice_bootstrap.addEventHandler("onChatEstablished", () => {
this.pushEventForChatsToGA("support_chat", "chat_opened", "Live Agent", true); this.pushEventForChatsToGA("support_chat", "chat_opened", "Live Agent", true);
}); });
}, },

16
src/digital-components/sierra-webchat/sierra-webchat.vue
View file

@ -139,8 +139,8 @@ export default {
// Pass data to Salesforce chat if available // Pass data to Salesforce chat if available
const transfer = event.detail; const transfer = event.detail;
if ( if (
window.embedded_svc && window.embeddedservice_bootstrap &&
typeof window.embedded_svc.bootstrapEmbeddedService === "function" typeof window.embeddedservice_bootstrap.bootstrapEmbeddedService === "function"
) { ) {
if ( if (
transfer && transfer &&
@ -149,13 +149,13 @@ export default {
transfer.data.last_name && transfer.data.last_name &&
transfer.data.email transfer.data.email
) { ) {
window.embedded_svc.settings.prepopulatedPrechatFields = { window.embeddedservice_bootstrap.settings.prepopulatedPrechatFields = {
FirstName: transfer.data.first_name, FirstName: transfer.data.first_name,
LastName: transfer.data.last_name, LastName: transfer.data.last_name,
Email: transfer.data.email, Email: transfer.data.email,
Subject: transfer.data.chat_summary, Subject: transfer.data.chat_summary,
}; };
window.embedded_svc.settings.extraPrechatFormDetails = [ window.embeddedservice_bootstrap.settings.extraPrechatFormDetails = [
{ {
label: "Scarlett AI Summary", label: "Scarlett AI Summary",
value: transfer.data.chat_summary, value: transfer.data.chat_summary,
@ -164,14 +164,14 @@ export default {
}, },
]; ];
if ( if (
window.embedded_svc.liveAgentAPI && window.embeddedservice_bootstrap.liveAgentAPI &&
typeof window.embedded_svc.liveAgentAPI.startChat === "function" typeof window.embeddedservice_bootstrap.liveAgentAPI.startChat === "function"
) { ) {
window.embedded_svc.liveAgentAPI.startChat(); window.embeddedservice_bootstrap.liveAgentAPI.startChat();
return; return;
} }
} }
window.embedded_svc.bootstrapEmbeddedService(); window.embeddedservice_bootstrap.bootstrapEmbeddedService();
} }
}; };
window.addEventListener("sierra-chat-transfer", this._handleSierraTransfer); window.addEventListener("sierra-chat-transfer", this._handleSierraTransfer);

2
src/helpers/webchat-helper.js
View file

@ -11,7 +11,7 @@ export const webchatHelper = () => {
if (webchatGlobalNonpersistedState.shouldLaunchSierra) { if (webchatGlobalNonpersistedState.shouldLaunchSierra) {
window.dispatchEvent(new CustomEvent("launch-sierra-webchat")); // launches the sierra chat window.dispatchEvent(new CustomEvent("launch-sierra-webchat")); // launches the sierra chat
} else { } else {
window.embedded_svc.bootstrapEmbeddedService(); // launches the salesForce prechat form window.embeddedservice_bootstrap.bootstrapEmbeddedService(); // launches the salesForce prechat form
} }
} }

4
src/styles/ux-variables.scss
View file

@ -123,8 +123,8 @@ $body-color: $gray-600;
//Fonts //Fonts
$font-family-sans-serif: UrbanistRegular, Arial, Helvetica, sans-serif; $font-family-sans-serif: UrbanistRegular, Arial, Helvetica, sans-serif;
$font-family-monospace: UrbanistRegular, Menlo, Monaco, Consolas, "Liberation Mono", "Courier New", $font-family-monospace:
monospace; UrbanistRegular, Menlo, Monaco, Consolas, "Liberation Mono", "Courier New", monospace;
// stylelint-enable value-keyword-case // stylelint-enable value-keyword-case
$font-family-base: $font-family-sans-serif; $font-family-base: $font-family-sans-serif;
$font-family-code: $font-family-monospace; $font-family-code: $font-family-monospace;