diff --git a/src/layouts/insurance-company/insurance-company-question.vue b/src/layouts/insurance-company/insurance-company-question.vue
index 49e1eb8c8..378d4f4b5 100644
--- a/src/layouts/insurance-company/insurance-company-question.vue
+++ b/src/layouts/insurance-company/insurance-company-question.vue
@@ -112,9 +112,14 @@ export default {
                 console.error("No insurance companies found");
                 return;
             }
-            const parentAccountNumber = this.getParentAccountNumber(parentAccountName);
-            this.selectedAccountNumber = parentAccountNumber;
-            this.selectedAccountName = this.getParentAccountName(parentAccountNumber);
+            if (parentAccountName) {
+                const parentAccountNumber = this.getParentAccountNumber(parentAccountName);
+                this.selectedAccountNumber = parentAccountNumber;
+                this.selectedAccountName = this.getParentAccountName(parentAccountNumber);
+            } else {
+                this.selectedAccountNumber = "";
+                this.selectedAccountName = "";
+            }
         },
     },
     mounted() {
@@ -145,6 +150,9 @@ export default {
                 select: function (event, ui) {
                     select(ui.item.value);
                 },
+                change: function (event, ui) {
+                    select(ui?.item?.value);
+                },
             });
         }, 0);
     },
diff --git a/src/layouts/insurance-company/insurance-company.vue b/src/layouts/insurance-company/insurance-company.vue
index 55a8149e3..a15de8311 100644
--- a/src/layouts/insurance-company/insurance-company.vue
+++ b/src/layouts/insurance-company/insurance-company.vue
@@ -20,7 +20,7 @@
                     <navbar
                         cmsWidgetName="FunnelFooterWidget"
                         ref="navbar"
-                        :isForwardActionDisabled="!meta.valid"
+                        :isForwardActionDisabled="!meta.valid || !isParentAccountNumber"
                         @back-clicked="backButtonAction"
                         @ForwardClicked="forwardButtonAction" />
                 </div>
@@ -44,7 +44,7 @@ import { storeActions } from "@/constants/store-actions";
 import { Form, defineRule } from "vee-validate";
 import baseMixin from "@/mixins/base-mixin.js";
 import { navigateToHeritageFunnel } from "@/helpers/heritage-integration/navigation-helper";
-
+import { applicationConfig } from "@/constants/application-config";
 import store from "@/store";
 
 export default {
@@ -84,9 +84,22 @@ export default {
             originalList: [],
         };
     },
+    computed: {
+        isParentAccountNumber() {
+            return !!this.parentAccountNumber;
+        },
+    },
     methods: {
+        isCashParentAccountNumber() {
+            return (
+                applicationConfig.CASH_PARENT_ACCOUNT_NUMBER.toString() ===
+                store.getters.order?.payment?.parentAccountNumber.toString()
+            );
+        },
         parentAccountNumberFromStore() {
-            const accountNumber = store.getters.order?.payment?.parentAccountNumber.toString();
+            const accountNumber = !this.isCashParentAccountNumber()
+                ? store.getters.order?.payment?.parentAccountNumber.toString()
+                : "";
             return accountNumber;
         },
         arePagePrerequisitesValid() {