diff --git a/src/layouts/service-location/mobile-location-modal-questions/mobile-location-modal-questions.vue b/src/layouts/service-location/mobile-location-modal-questions/mobile-location-modal-questions.vue
index 8bac8dbb4..762af0d72 100644
--- a/src/layouts/service-location/mobile-location-modal-questions/mobile-location-modal-questions.vue
+++ b/src/layouts/service-location/mobile-location-modal-questions/mobile-location-modal-questions.vue
@@ -252,6 +252,7 @@ export default {
                     this.$emit("updated-mobile-fee-part", mobileFeePart);
                     this.$emit("updated-serviceability", serviceabilityDetails.data);
                     this.$emit("updated-contains-military-base", zipCodeData.containsMilitaryBase);
+                    this.$emit("updated-mobile-ctu", zipCodeData.zipCodeCtu);
 
                     // update the page level model
                     this.$emit("update:modelValue", this.internalModel);
diff --git a/src/layouts/service-location/service-location.vue b/src/layouts/service-location/service-location.vue
index 0a74ab21e..bfec46932 100644
--- a/src/layouts/service-location/service-location.vue
+++ b/src/layouts/service-location/service-location.vue
@@ -83,6 +83,7 @@
                         @updated-mobile-fee-part="setMobileFeePart"
                         @updated-serviceability="setServiceabilityDetails"
                         @updated-contains-military-base="setContainsMilitaryBase"
+                        @updated-mobile-ctu="setCtuForMobile"
                         validationRules="mobile-location-required"
                         ref="mobileLocationQuestions"
                         linkWidgetName="MobileLocationLinkWidget"
@@ -128,6 +129,7 @@ import contentGroupModal from "@/fmg-components/content-group-modal/content-grou
 
 // Supporting files
 import baseMixin from "@/mixins/base-mixin.js";
+import { AppointmentTypeStrings } from "@/constants/schedule-constants";
 
 import { fetchCmsContentForPage } from "@/helpers/cms-content-helper";
 import { settleAllPromises } from "@/helpers/layout-helper";
@@ -181,6 +183,7 @@ export default {
             zipContainsMilitaryBase: false,
             zipCodeCtu: null,
             shopProviderData: null,
+            navigatingForward: false,
         };
     },
     async beforeRouteEnter(to, from, next) {
@@ -374,6 +377,9 @@ export default {
                 this.zipContainsMilitaryBase = val;
             }
         },
+        setCtuForMobile(val) {
+            this.zipCodeCtu = val;
+        },
         setMobileFeePart(mobileFeePart) {
             this.mobileFeePart = mobileFeePart;
         },
@@ -472,6 +478,33 @@ export default {
             }
         },
         async forwardButtonAction() {
+            this.navigatingForward = true;
+
+            // clear items not needed for appointmentType
+            if (this.selectedAppointmentType == AppointmentTypeStrings.IN_SHOP) {
+                // if we have a provider.zipCodeCtu that's different than the servicelocation.zipCodeCtu then they
+                // may have selected a shop in a different ctu.  change the servicelocation zip/ctu if different
+                if (this.zipCodeCtu != this.selectedProvider.address.zipCodeCtu) {
+                    this.zipCodeCtu = this.selectedProvider.address.zipCodeCtu;
+                    this.zipCode = this.selectedProvider.address.zipCode;
+                }
+
+                this.city = null;
+                this.streetAddress = null;
+            }
+
+            if (
+                this.selectedAppointmentType == AppointmentTypeStrings.MOBILE &&
+                this.selectedProvider &&
+                this.selectedProvider.address
+            ) {
+                this.selectedProvider.address.streetAddress = null;
+                this.selectedProvider.address.city = null;
+                this.selectedProvider.address.state = null;
+                this.selectedProvider.address.zipCode = null;
+                this.selectedProvider.address.zipCodeCtu = null;
+            }
+
             await this.dispatchStoreAction(
                 this.storeActions.SAVE_SERVICE_LOCATION,
                 {
@@ -507,16 +540,18 @@ export default {
     watch: {
         zipCode: {
             handler(newValue) {
-                getShopProviderData(this.zipCode).then(async (result) => {
-                    this.shopProviderData = result.data;
-                    if (this.selectedAppointmentType === "Mobile") {
-                        this.selectedProvider = new Provider(
-                            this.shopProviderData.mobileProviderNumber
-                        );
-                    } else {
-                        this.selectedProvider = new Provider();
-                    }
-                });
+                if (!this.navigatingForward) {
+                    getShopProviderData(this.zipCode).then(async (result) => {
+                        this.shopProviderData = result.data;
+                        if (this.selectedAppointmentType === "Mobile") {
+                            this.selectedProvider = new Provider(
+                                this.shopProviderData.mobileProviderNumber
+                            );
+                        } else {
+                            this.selectedProvider = new Provider();
+                        }
+                    });
+                }
             },
         },
         selectedAppointmentType: {
diff --git a/src/mixins/analytics-mixin.js b/src/mixins/analytics-mixin.js
index 6ea36a903..d3fa4d0dd 100644
--- a/src/mixins/analytics-mixin.js
+++ b/src/mixins/analytics-mixin.js
@@ -155,7 +155,7 @@ export default {
             const deviceId = getDeviceIdValue(); // cookieNames.DXDEV
             const sessionId = getSessionIdValue(); // cookieNames.SESSION_ID
             const userAgent = navigator.userAgent; // navigator.userAgent
-            const refferer =
+            const referrer =
                 applicationConfig.CURRENT_ENVIRONMENT != "Localhost" ? document.referrer : null; // see above
 
             const payload = {
@@ -163,7 +163,7 @@ export default {
                 deviceId: deviceId,
                 sessionId: sessionId,
                 userAgent: userAgent,
-                refferer: refferer,
+                referrer: referrer,
             };
 
             const response = await baseMixin.methods.dispatchStoreAction(