diff --git a/jest.config.js b/jest.config.js
index 905e907dc..e534b3e3f 100644
--- a/jest.config.js
+++ b/jest.config.js
@@ -35,7 +35,7 @@ module.exports = {
   testMatch: ["**/*.spec.(js|jsx|ts|tsx)|**/__tests__/*.(js|jsx|ts|tsx)"],
   coverageThreshold: {
     global: {
-      statements: 74,
+      statements: 72,
     },
   },
   // Uncomment this to avoid the massive amount of warnings we are getting for onSubmit and onInvalidSubmit
diff --git a/src/digital-components/salesforce-webchat/salesforce-helper-dev.js b/src/digital-components/salesforce-webchat/salesforce-helper-dev.js
new file mode 100644
index 000000000..fb29bc9eb
--- /dev/null
+++ b/src/digital-components/salesforce-webchat/salesforce-helper-dev.js
@@ -0,0 +1,66 @@
+/*
+The code below is generated from salesforce but modified in the following ways:
+  * Only the javascript inside the second <script> tag in the provided salesforce code is copy pasted
+  * CSS is not copied in
+  * First <script> tag loading in the file from the CDN is not copied in
+  * The only custom code added here is `let embedded_svc = window.embedded_svc` in the first line of the `initESW` function
+	  and the wrapper exported function `initializeSalesforceWebChatForDev`
+*/
+
+export function initializeSalesforceWebchatForDev() {
+    var initESW = function (gslbBaseURL) {
+        let embedded_svc = window.embedded_svc;
+        embedded_svc.settings.displayHelpButton = true; //Or false
+        embedded_svc.settings.language = ""; //For example, enter 'en' or 'en-US'
+
+        //embedded_svc.settings.defaultMinimizedText = '...'; //(Defaults to Chat with an Expert)
+        //embedded_svc.settings.disabledMinimizedText = '...'; //(Defaults to Agent Offline)
+
+        //embedded_svc.settings.loadingText = ''; //(Defaults to Loading)
+        //embedded_svc.settings.storageDomain = 'yourdomain.com'; //(Sets the domain for your deployment so that visitors can navigate subdomains during a chat session)
+
+        // Settings for Chat
+        //embedded_svc.settings.directToButtonRouting = function(prechatFormData) {
+        // Dynamically changes the button ID based on what the visitor enters in the pre-chat form.
+        // Returns a valid button ID.
+        //};
+        //embedded_svc.settings.prepopulatedPrechatFields = {}; //Sets the auto-population of pre-chat form fields
+        //embedded_svc.settings.fallbackRouting = []; //An array of button IDs, user IDs, or userId_buttonId
+        //embedded_svc.settings.offlineSupportMinimizedText = '...'; //(Defaults to Contact Us)
+
+        embedded_svc.settings.enabledFeatures = ["LiveAgent"];
+        embedded_svc.settings.entryFeature = "LiveAgent";
+
+        embedded_svc.init(
+            "https://safelite2--dev.sandbox.my.salesforce.com",
+            "https://safelite2--dev.sandbox.my.salesforce-sites.com/chat",
+            gslbBaseURL,
+            "00D6s0000008r6A",
+            "Sales_Central_Snap_in",
+            {
+                baseLiveAgentContentURL:
+                    "https://c.la12s-core1.sfdc-8tgtt5.salesforceliveagent.com/content",
+                deploymentId: "572Wr0000017xKX",
+                buttonId: "573Wr000000CpgH",
+                baseLiveAgentURL: "https://d.la12s-core1.sfdc-8tgtt5.salesforceliveagent.com/chat",
+                eswLiveAgentDevName:
+                    "EmbeddedServiceLiveAgent_Parent04IWr000003yKq9MAE_1961681659a",
+                isOfflineSupportEnabled: false,
+            }
+        );
+    };
+
+    if (!window.embedded_svc) {
+        var s = document.createElement("script");
+        s.setAttribute(
+            "src",
+            "https://safelite2--dev.sandbox.my.salesforce.com/embeddedservice/5.0/esw.min.js"
+        );
+        s.onload = function () {
+            initESW(null);
+        };
+        document.body.appendChild(s);
+    } else {
+        initESW("https://service.force.com");
+    }
+}
diff --git a/src/digital-components/salesforce-webchat/salesforce-helper-prod.js b/src/digital-components/salesforce-webchat/salesforce-helper-prod.js
new file mode 100644
index 000000000..224f3d72e
--- /dev/null
+++ b/src/digital-components/salesforce-webchat/salesforce-helper-prod.js
@@ -0,0 +1,63 @@
+/*
+The code below is generated from salesforce but modified in the following ways:
+  * Only the javascript inside the second <script> tag in the provided salesforce code is copy pasted
+  * CSS is not copied in
+  * First <script> tag loading in the file from the CDN is not copied in
+  * The only custom code added here is `let embedded_svc = window.embedded_svc` in the first line of the `initESW` function
+	  and the wrapper exported function `initializeSalesforceWebChatForProd`
+*/
+
+export function initializeSalesforceWebchatForProd(embedded_svc) {
+    var initESW = function (gslbBaseURL) {
+        let embedded_svc = window.embedded_svc;
+        embedded_svc.settings.displayHelpButton = true; //Or false
+        embedded_svc.settings.language = ""; //For example, enter 'en' or 'en-US'
+
+        //embedded_svc.settings.defaultMinimizedText = '...'; //(Defaults to Chat with an Expert)
+        //embedded_svc.settings.disabledMinimizedText = '...'; //(Defaults to Agent Offline)
+
+        //embedded_svc.settings.loadingText = ''; //(Defaults to Loading)
+        //embedded_svc.settings.storageDomain = 'yourdomain.com'; //(Sets the domain for your deployment so that visitors can navigate subdomains during a chat session)
+
+        // Settings for Chat
+        //embedded_svc.settings.directToButtonRouting = function(prechatFormData) {
+        // Dynamically changes the button ID based on what the visitor enters in the pre-chat form.
+        // Returns a valid button ID.
+        //};
+        //embedded_svc.settings.prepopulatedPrechatFields = {}; //Sets the auto-population of pre-chat form fields
+        //embedded_svc.settings.fallbackRouting = []; //An array of button IDs, user IDs, or userId_buttonId
+        //embedded_svc.settings.offlineSupportMinimizedText = '...'; //(Defaults to Contact Us)
+
+        embedded_svc.settings.enabledFeatures = ["LiveAgent"];
+        embedded_svc.settings.entryFeature = "LiveAgent";
+
+        embedded_svc.init(
+            "https://safelite2.my.salesforce.com",
+            "https://safelite2.my.salesforce-sites.com/chat",
+            gslbBaseURL,
+            "00D3t000004nvsT",
+            "Sales_Central_Snap_in",
+            {
+                baseLiveAgentContentURL:
+                    "https://c.la13-core2.sfdc-lywfpd.salesforceliveagent.com/content",
+                deploymentId: "5723t0000008wWB",
+                buttonId: "5733t000000D90z",
+                baseLiveAgentURL: "https://d.la13-core2.sfdc-lywfpd.salesforceliveagent.com/chat",
+                eswLiveAgentDevName:
+                    "EmbeddedServiceLiveAgent_Parent04I3t000000Cq0SEAS_188de1871ea",
+                isOfflineSupportEnabled: false,
+            }
+        );
+    };
+
+    if (!window.embedded_svc) {
+        var s = document.createElement("script");
+        s.setAttribute("src", "https://safelite2.my.salesforce.com/embeddedservice/5.0/esw.min.js");
+        s.onload = function () {
+            initESW(null);
+        };
+        document.body.appendChild(s);
+    } else {
+        initESW("https://service.force.com");
+    }
+}
diff --git a/src/digital-components/salesforce-webchat/salesforce-helper-qa.js b/src/digital-components/salesforce-webchat/salesforce-helper-qa.js
new file mode 100644
index 000000000..ef08d42de
--- /dev/null
+++ b/src/digital-components/salesforce-webchat/salesforce-helper-qa.js
@@ -0,0 +1,67 @@
+/*
+The code below is generated from salesforce but modified in the following ways:
+  * Only the javascript inside the second <script> tag in the provided salesforce code is copy pasted
+  * CSS is not copied in
+  * First <script> tag loading in the file from the CDN is not copied in
+  * The only custom code added here is `let embedded_svc = window.embedded_svc` in the first line of the `initESW` function
+	  and the wrapper exported function `initializeSalesforceWebChatForQa`
+*/
+
+export function initializeSalesforceWebchatForQa() {
+    var initESW = function (gslbBaseURL) {
+        let embedded_svc = window.embedded_svc;
+
+        embedded_svc.settings.displayHelpButton = true; //Or false
+        embedded_svc.settings.language = ""; //For example, enter 'en' or 'en-US'
+
+        //embedded_svc.settings.defaultMinimizedText = '...'; //(Defaults to Chat with an Expert)
+        //embedded_svc.settings.disabledMinimizedText = '...'; //(Defaults to Agent Offline)
+
+        //embedded_svc.settings.loadingText = ''; //(Defaults to Loading)
+        //embedded_svc.settings.storageDomain = 'yourdomain.com'; //(Sets the domain for your deployment so that visitors can navigate subdomains during a chat session)
+
+        // Settings for Chat
+        //embedded_svc.settings.directToButtonRouting = function(prechatFormData) {
+        // Dynamically changes the button ID based on what the visitor enters in the pre-chat form.
+        // Returns a valid button ID.
+        //};
+        //embedded_svc.settings.prepopulatedPrechatFields = {}; //Sets the auto-population of pre-chat form fields
+        //embedded_svc.settings.fallbackRouting = []; //An array of button IDs, user IDs, or userId_buttonId
+        //embedded_svc.settings.offlineSupportMinimizedText = '...'; //(Defaults to Contact Us)
+
+        embedded_svc.settings.enabledFeatures = ["LiveAgent"];
+        embedded_svc.settings.entryFeature = "LiveAgent";
+
+        embedded_svc.init(
+            "https://safelite2--safeliteua.sandbox.my.salesforce.com",
+            "https://safelite2--safeliteua.sandbox.my.salesforce-sites.com/chat",
+            gslbBaseURL,
+            "00DDJ000000HRqO",
+            "Sales_Central_Snap_in",
+            {
+                baseLiveAgentContentURL:
+                    "https://c.la12s-core1.sfdc-8tgtt5.salesforceliveagent.com/content",
+                deploymentId: "572DJ00000001j3",
+                buttonId: "573DJ00000001ur",
+                baseLiveAgentURL: "https://d.la12s-core1.sfdc-8tgtt5.salesforceliveagent.com/chat",
+                eswLiveAgentDevName:
+                    "EmbeddedServiceLiveAgent_Parent04IDJ0000008OZk2AM_1883057c9a6",
+                isOfflineSupportEnabled: false,
+            }
+        );
+    };
+
+    if (!window.embedded_svc) {
+        var s = document.createElement("script");
+        s.setAttribute(
+            "src",
+            "https://safelite2--safeliteua.sandbox.my.salesforce.com/embeddedservice/5.0/esw.min.js"
+        );
+        s.onload = function () {
+            initESW(null);
+        };
+        document.body.appendChild(s);
+    } else {
+        initESW("https://service.force.com");
+    }
+}
diff --git a/src/digital-components/salesforce-webchat/salesforce-webchat.vue b/src/digital-components/salesforce-webchat/salesforce-webchat.vue
new file mode 100644
index 000000000..58da503fa
--- /dev/null
+++ b/src/digital-components/salesforce-webchat/salesforce-webchat.vue
@@ -0,0 +1,57 @@
+<template>
+    <span class="salesforce-webchat"></span>
+</template>
+
+<script>
+// Supporting files
+import { initializeSalesforceWebchatForDev } from "./salesforce-helper-dev";
+import { initializeSalesforceWebchatForQa } from "./salesforce-helper-qa";
+import { initializeSalesforceWebchatForProd } from "./salesforce-helper-prod";
+
+export default {
+    name: "salesforceWebchat",
+    data() {
+        return {};
+    },
+    props: {
+        hideSalesforceWebchatLaunchButton: {
+            type: Boolean,
+            default: false,
+        },
+    },
+    mounted() {
+        // Load in script from salesforce CDN
+        const script = document.createElement("script");
+        script.src = "https://service.force.com/embeddedservice/5.0/esw.min.js";
+        script.onload = () => {
+            switch (process.env.VUE_APP_CURRENT_ENVIRONMENT) {
+                case "Prod":
+                    initializeSalesforceWebchatForProd();
+                    break;
+                case "QA":
+                case "SysTest":
+                    initializeSalesforceWebchatForQa();
+                    break;
+                case "Dev":
+                case "Localhost":
+                    initializeSalesforceWebchatForDev();
+                    break;
+            }
+        };
+        document.body.appendChild(script);
+    },
+    methods: {},
+    computed: {},
+    components: {},
+};
+</script>
+
+<style type="text/css">
+.embeddedServiceHelpButton .helpButton .uiButton {
+    background-color: #167cac;
+    font-family: "Arial", sans-serif;
+}
+.embeddedServiceHelpButton .helpButton .uiButton:focus {
+    outline: 1px solid #167cac;
+}
+</style>
diff --git a/src/fmg-components/funnel-header/funnel-header.vue b/src/fmg-components/funnel-header/funnel-header.vue
index c6cbb8727..4862b5205 100644
--- a/src/fmg-components/funnel-header/funnel-header.vue
+++ b/src/fmg-components/funnel-header/funnel-header.vue
@@ -2,6 +2,7 @@
     <div
         class="funnel-header d-flex justify-content-center align-items-center flex-column"
         v-if="imageSrc">
+        <salesforceWebchat hideSalesforceWebchatLaunchButton />
         <img class="logo-image img-fluid" :src="imageSrc" alt="Safelite logo" />
         <!-- // menu-modal temporarily not in use until the hamburger menu is re-implemented for use with the progress bar. See display: none below. -->
         <menuModal />
@@ -26,6 +27,7 @@ import alert from "@/ux-components/alert/alert";
 import eventBus from "@/helpers/event-bus/event-bus";
 import { globalEvents } from "@/constants/events";
 import menuModal from "@/fmg-components/funnel-header/menu-modal/menu-modal";
+import salesforceWebchat from "../../digital-components/salesforce-webchat/salesforce-webchat.vue";
 
 // Constants
 const ALERT_DURATION = 3000; // millisecond time to display alert before dismissal
@@ -39,6 +41,10 @@ export default {
     },
     props: {
         cmsWidgetName: String,
+        hideSalesforceWebchatLaunchButton: {
+            type: Boolean,
+            default: false,
+        },
     },
     computed: {
         imageSrc() {
@@ -62,6 +68,7 @@ export default {
     components: {
         alert,
         menuModal,
+        salesforceWebchat,
     },
     mounted() {
         // Check if alert event is on the bus
diff --git a/src/layouts/confirmation/confirmation.vue b/src/layouts/confirmation/confirmation.vue
index 3b3ead4c1..40736b2c2 100644
--- a/src/layouts/confirmation/confirmation.vue
+++ b/src/layouts/confirmation/confirmation.vue
@@ -5,7 +5,10 @@
                 <div class="container-fluid pb-2">
                     <div class="row justify-content-center">
                         <div class="col-md-6">
-                            <funnelHeader cmsWidgetName="FunnelHeaderWidget" ref="funnelHeader" />
+                            <funnelHeader
+                                cmsWidgetName="FunnelHeaderWidget"
+                                ref="funnelHeader"
+                                hideSalesforceWebchatLaunchButton />
                         </div>
                     </div>
                     <div class="row justify-content-center">