diff --git a/src/digital-components/sierra-webchat/sierra-webchat.vue b/src/digital-components/sierra-webchat/sierra-webchat.vue
index e7bd06216..cc88b5433 100644
--- a/src/digital-components/sierra-webchat/sierra-webchat.vue
+++ b/src/digital-components/sierra-webchat/sierra-webchat.vue
@@ -52,15 +52,33 @@ export default {
                 glassType += glassDamage[i].glassLocation;
             }
 
-            const damageType = store.getters.order?.damage?.isRepair ? "repair" : "replace";
+            const hasGlassDamage = glassDamage?.length > 0;
+            const hasRepairFlag = store.getters.order?.damage?.isRepair;
 
-            const paymentType = store.getters.oreder?.payment?.isInsurance ? "insurance" : "cash";
+            let damageType = "";
+            if (hasRepairFlag) {
+                damageType = "repair";
+            } else if (hasGlassDamage) {
+                damageType = "replace";
+            }
+
+            const isInsurance = store.getters.order?.payment?.isInsurance;
+
+            let paymentType = "";
+            if (isInsurance) {
+                paymentType = "insurance";
+            } else if (isInsurance !== null && isInsurance !== undefined) {
+                paymentType = "cash";
+            }
 
             const glassParts = store.getters.order?.lineItems?.glassParts;
             const partNumber = glassParts && glassParts.length > 0 ? glassParts[0].partNumber : "";
 
             const packageData = deepClone(store.getters?.pageData(routeData.QUOTE.name)?.packages);
 
+            const recalFlag = store.getters?.isRecalibrationOnOrder;
+            const displayRecalFlag = glassParts?.length > 0 ? recalFlag : "";
+
             return {
                 current_page: this.pageName,
                 vehicle_year: store.getters.order?.vehicle?.year ?? "",
@@ -73,7 +91,7 @@ export default {
                 payment_type: paymentType ?? "",
                 quote: packageData ?? [],
                 part_id: partNumber ?? "",
-                recalibration: store.getters?.isRecalibrationOnOrder ?? "",
+                recalibration: displayRecalFlag ?? "",
             };
         },
         launchSierraChat() {