From 21ca0f2d27cd984411826cbb97e7b4fa5b301823 Mon Sep 17 00:00:00 2001 From: scottkiener-at-safelite Date: Thu, 11 Dec 2025 09:52:57 -0500 Subject: [PATCH] Initial Try to pass prechat details from scarlett --- src/helpers/webchat-helper.js | 6 ++++++ 1 file changed, 6 insertions(+) diff --git a/src/helpers/webchat-helper.js b/src/helpers/webchat-helper.js index e5254d08d..45b0ff8dd 100644 --- a/src/helpers/webchat-helper.js +++ b/src/helpers/webchat-helper.js @@ -11,6 +11,12 @@ export const webchatHelper = () => { if (webchatGlobalNonpersistedState.shouldLaunchSierra) { window.dispatchEvent(new CustomEvent("launch-sierra-webchat")); // launches the sierra chat } else { + window.embeddedservice_bootstrap.prechatAPI.setHiddenPrechatFields({ + ScarlettAISummary: "sScarletAISummary", + FirstName: "sFirstName", + LastName: "sLastName", + Email: "sEmail", + }); window.embeddedservice_bootstrap.utilAPI.launchChat(); // launches the salesForce prechat form } }