diff --git a/src/helpers/webchat-helper.js b/src/helpers/webchat-helper.js
index e5254d08d..45b0ff8dd 100644
--- a/src/helpers/webchat-helper.js
+++ b/src/helpers/webchat-helper.js
@@ -11,6 +11,12 @@ export const webchatHelper = () => {
         if (webchatGlobalNonpersistedState.shouldLaunchSierra) {
             window.dispatchEvent(new CustomEvent("launch-sierra-webchat")); // launches the sierra chat
         } else {
+            window.embeddedservice_bootstrap.prechatAPI.setHiddenPrechatFields({
+                ScarlettAISummary: "sScarletAISummary",
+                FirstName: "sFirstName",
+                LastName: "sLastName",
+                Email: "sEmail",
+            });
             window.embeddedservice_bootstrap.utilAPI.launchChat(); // launches the salesForce prechat form
         }
     }