diff --git a/src/common-components/textbox-question/textbox-question.vue b/src/common-components/textbox-question/textbox-question.vue
index eddfd835e..a56a5a4bc 100644
--- a/src/common-components/textbox-question/textbox-question.vue
+++ b/src/common-components/textbox-question/textbox-question.vue
@@ -132,7 +132,7 @@ export default {
                     document.getElementById(this.inputId).dispatchEvent(new Event("change"));
                 })
                 .catch((error) => {
-                    console.log(error);
+                    this.$emit("imageLookupError");
                 });
             e.target.value = null;
         },
diff --git a/src/layouts/vin-lookup/vin-lookup.vue b/src/layouts/vin-lookup/vin-lookup.vue
index d9d2b113f..73a7e0e1c 100644
--- a/src/layouts/vin-lookup/vin-lookup.vue
+++ b/src/layouts/vin-lookup/vin-lookup.vue
@@ -8,7 +8,16 @@
                 :displayGenericVehicleImage="false" />
             <funnelSubHeader cmsWidgetName="FunnelSubHeaderWidget" />
             <div class="fade-on-route-transition sub-container make-tall">
-                <div class="row mt-2">
+                <div class="row mb-2">
+                    <div class="col">
+                        <alert
+                            :manualHeadline="AlertVinScanFailedHeader"
+                            :manualCopy="AlertVinScanFailedBody"
+                            v-if="displayVinScanFailedAlert"
+                            alertClass="alert-danger" />
+                    </div>
+                </div>
+                <div class="row my-2">
                     <div class="col">
                         <textboxQuestion
                             cmsWidgetName="VinNumberQuestionWidget"
@@ -20,7 +29,8 @@
                             :isDisabled="vinPopulatedOnPageLoad"
                             maxLength="17"
                             includeCameraIcon
-                            :mask="vinMask" />
+                            :mask="vinMask"
+                            @image-lookup-error="displayVinScanAlert" />
                     </div>
                 </div>
                 <div class="row mb-2">
@@ -188,6 +198,7 @@ export default {
             displayNonServiceableZipAlert: false,
             displayVinNotFoundAlert: false,
             displayMatchedDifferentVehicleAlert: false,
+            displayVinScanFailedAlert: false,
         };
     },
     methods: {
@@ -381,11 +392,15 @@ export default {
                 await this.navigateForwardWithSingleCarMatch();
             }
         },
+        displayVinScanAlert() {
+            this.displayVinScanFailedAlert = true;
+        },
         resetAlerts() {
             this.displayMatchedDifferentVehicleAlert = false;
             this.displayNonServiceableZipAlert = false;
             this.displayInvalidZipAlert = false;
             this.displayVinNotFoundAlert = false;
+            this.displayVinScanFailedAlert = false;
         },
     },
     mounted() {
@@ -432,6 +447,12 @@ export default {
                 getIsWindshieldOnly()
             );
         },
+        AlertVinScanFailedHeader() {
+            return "VIN scan failed.";
+        },
+        AlertVinScanFailedBody() {
+            return "Please try again or enter your VIN manually.";
+        },
         isInsuranceVerified() {
             return (
                 store.getters.payment.insuranceCoverage.isVerified ||