diff --git a/src/constants/store-actions.js b/src/constants/store-actions.js
index 87331daea..6fa81d45f 100644
--- a/src/constants/store-actions.js
+++ b/src/constants/store-actions.js
@@ -31,6 +31,7 @@ const storeActions = {
   INITIALIZE_SESSION: "initializeSession",
   GET_EXPERIMENTS_BY_USER: "GetExperimentsByUser",
   CLEAR_VIN: "clearVin",
+  RESET_SAVE_ORDER_PROMISE: "resetSaveOrderPromise",
 
   // DEPENDENCY MUTATIONS
   RESET_VEHICLE_STATE_AND_DEPENDENCIES: "resetVehicleAndDependencies",
diff --git a/src/constants/store-mutations.js b/src/constants/store-mutations.js
index 80697cc46..66b9ded0e 100644
--- a/src/constants/store-mutations.js
+++ b/src/constants/store-mutations.js
@@ -58,6 +58,7 @@ const storeMutations = {
   UPDATE_STATE_WITH_ORDER_INFORMATION: "updateStateWithOrderInformation",
   UPDATE_SAVE_ORDER_PROMISE: "updateSaveOrderPromise",
   UPDATE_LAST_PAGE_VISITED: "updateLastPageVisited",
+  RESET_SAVE_ORDER_PROMISE: "resetSaveOrderPromise",
 };
 
 export { storeMutations };
diff --git a/src/helpers/heritage-integration/order-helper.js b/src/helpers/heritage-integration/order-helper.js
index 9722744f0..2e6fcade0 100644
--- a/src/helpers/heritage-integration/order-helper.js
+++ b/src/helpers/heritage-integration/order-helper.js
@@ -60,6 +60,8 @@ export async function saveOrder() {
     and returns the response.
 */
 async function loadOrder(referralNumber, referralDate, referralCorrelationId, accountNumber) {
+    // await the saveOrderPromise in the store to make sure we're loading up to date information
+    await store.getters.applicationUser.saveOrderPromise;
     const response = await baseMixin.methods.dispatchStoreAction(storeActions.LOAD_ORDER,
         {
             referralNumber: referralNumber.toString(),
diff --git a/src/router/index.js b/src/router/index.js
index d2a5ee154..98b26483b 100644
--- a/src/router/index.js
+++ b/src/router/index.js
@@ -60,6 +60,9 @@ const routes = [
 
         // On entering the funnel "fresh", read cookie information, decide what to do next.
         if (from.redirectedFrom === undefined) {
+          // clear the saveOrderPromise - if it exists in the vuex store but a new instance was created
+          //   the saveOrderPromise will no longer point to a valid promise
+          baseMixin.methods.dispatchStoreAction(storeActions.RESET_SAVE_ORDER_PROMISE);
           const loadOrderResponse = await loadOrderIfPresent();
           const pageToRedirectTo = await getPageToRouteExistingOrderTo(to, loadOrderResponse);
 
diff --git a/src/store/index.js b/src/store/index.js
index 90932c8bb..64ba356e6 100644
--- a/src/store/index.js
+++ b/src/store/index.js
@@ -269,7 +269,9 @@ export const mutations = {
   resetState(state) {
     Object.assign(state, getDefaultState());
   },
-
+  resetSaveOrderPromise(state) {
+    state.applicationUser.saveOrderPromise = null;
+  },
   // Misc Mutations
   updateStateWithOrderInformation(state, orderInformation) {
     state.order.referralNumber = orderInformation.referralNumber;
@@ -457,6 +459,9 @@ export const actions = {
   resetState(context) {
     context.commit(storeMutations.RESET_STATE);
   },
+  resetSaveOrderPromise(context) {
+    context.commit(storeMutations.RESET_SAVE_ORDER_PROMISE);
+  },
 
   // Content API Actions
   getRouteInfo(context, { pageName }) {
@@ -701,7 +706,10 @@ export const actions = {
         accountNumber: accountNumber?.toString()
       },
     }).then((response) => {
-      context.commit(storeMutations.RESET_STATE);
+      // clear the state if the existing referral number does not equal what is returned from loadOrder
+      if (context.state.order.referralNumber != response.data.referralNumber) {
+        context.commit(storeMutations.RESET_STATE);
+      }
       context.commit(storeMutations.UPDATE_STATE_WITH_ORDER_INFORMATION, response.data);
       return response;
     });